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iContact vs Zoho Mail: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for iContact medium Failure Risk for Zoho Mail medium
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Comparison Summary

This comparison report of iContact vs. Zoho Mail is based on a specific set of business needs and context. The comparison uses 11306 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing iContact and Zoho Mail

iContact, Zoho Mail, Robly, MailerLite, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

iContact covers Communication Management with E-Mail, Contact List Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, etc.

Zoho Mail focuses on Communication Management with E-Mail, Collaboration with E-Mail, Advertisement with E-Mail, Sales Document Management with E-Mail, etc.

"With iContact, we manage different lists of subscribers such as investors, corporate players, or entrepreneurs; this allows us to segment our messages to the right audience for better engagement. I can say without a doubt, email marketing with iCont...act is our biggest driver of traffic to the conference event website, accounting for 50% of the page’s traffic each month. " - Emily McLoughlin

"Everything is perfect! UI, ease of navigation, features and functions, reliability, admin control panel, down to the last details. All without ads. Just keep these standards up! Great to see an Indian organisation providing world-class facilities. " - Yash M

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo iContact

Focus area

iContact is better than Zoho Mail for

Software Failure Risk

  • medium

logo Zoho Mail

Focus area

Software Failure Risk

  • medium

About

iContact | Affordable Email Marketing Solution

Zoho Mail | Secure email hosting for your business. a secure, encrypted, privacy-guaranteed, and ad-free email service.

Age

2003

1996

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

88

55

Total Goals
(we found evidences for)

16

10

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (490)

Read Reviews (83)

sending & publishing communications

Read Reviews (417)

Read Reviews (65)

tracking & monitoring communications

Read Reviews (57)

Read Reviews (11)

contact list management

Read Reviews (227)

Read Reviews (24)

creating contact list

Read Reviews (21)

Read Reviews (2)

tracking contacts

Read Reviews (10)

Read Reviews (0)

contacts history

Read Reviews (7)

Read Reviews (0)

engagement management

Read Reviews (165)

Read Reviews (16)

engaging and following up

Read Reviews (135)

Read Reviews (15)

campaign management

Read Reviews (147)

Read Reviews (3)

campaign analytics

Read Reviews (23)

Read Reviews (0)

campaign monitoring

Read Reviews (17)

Read Reviews (1)

social media management

Read Reviews (142)

Read Reviews (4)

social media analytics

Read Reviews (46)

Read Reviews (0)

scheduling post to social media

Read Reviews (38)

Read Reviews (1)

engaging on social media

Read Reviews (28)

Read Reviews (0)

managing social media account

Read Reviews (5)

Read Reviews (2)

workflow management

Read Reviews (107)

Read Reviews (10)

helpdesk management

Read Reviews (62)

Read Reviews (13)

content management

Read Reviews (38)

Read Reviews (7)

content curation

Read Reviews (13)

Read Reviews (0)

content publishing

Read Reviews (8)

Read Reviews (0)

content tracking

Read Reviews (2)

Read Reviews (0)

content sharing

Read Reviews (1)

Read Reviews (7)

sales document management

Read Reviews (21)

Read Reviews (51)

contract management

Read Reviews (13)

Read Reviews (0)

proposal & quote management

Read Reviews (3)

Read Reviews (4)

generation of new leads

Read Reviews (21)

Read Reviews (3)

social media marketing

Read Reviews (13)

Read Reviews (0)

training & onboarding

Read Reviews (10)

Read Reviews (3)

loyalty management

Read Reviews (6)

Read Reviews (0)

identify target customers

Read Reviews (5)

Read Reviews (0)

subscription management

Read Reviews (6)

Read Reviews (0)

segmentation and targeting

Read Reviews (6)

Read Reviews (0)

promotion management

Read Reviews (5)

Read Reviews (2)

conversion management

Read Reviews (5)

Read Reviews (0)

outbound marketing

Read Reviews (3)

Read Reviews (0)

lifetime value management

Read Reviews (3)

Read Reviews (1)

trade show marketing

Read Reviews (2)

Read Reviews (1)

database marketing

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

performance management

Read Reviews (2)

Read Reviews (0)

distribution management

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (1)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (2)

sales review & feedback

Read Reviews (0)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (8)

calendar management

Read Reviews (0)

Read Reviews (6)

competitive intelligence

Read Reviews (0)

Read Reviews (4)

billing and invoice management

Read Reviews (0)

Read Reviews (3)

conference call management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Build brand awareness

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve brand engagement

  • Launch new products

  • Improve efficiency

  • Improve consistency

  • Improve navigation

  • Increase customer life time value

  • See 13 more

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Improve brand engagement

  • Increase sales & revenue

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • mobile app

  • chat

  • social media

  • offline

  • website

  • phone calls

  • trade shows

  • point of sale

  • events

  • display advertisement

  • Facebook

  • promotions

  • video

  • user generated content

  • blogs

  • See 14 more

  • e-mail

  • mobile

  • mobile app

  • chat

  • social media

  • offline

  • website

  • phone calls

  • trade shows

  • point of sale

  • events

  • display advertisement

  • Facebook

  • promotions

  • video

  • user generated content

  • blogs

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting