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iContact vs Zoho Mail: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of iContact vs. Zoho Mail is based on a specific set of business needs and context. The comparison uses 11306 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing iContact and Zoho Mail

iContact, Zoho Mail, Robly, MailerLite, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

iContact covers Communication Management with E-Mail, Contact List Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, etc.

Zoho Mail focuses on Communication Management with E-Mail, Collaboration with E-Mail, Advertisement with E-Mail, Sales Document Management with E-Mail, etc.

"Our recent move to iContact enabled us to design and implement a mobile responsive email template to ensure maximum deliverability. This is especially important now that most people consume email on their phone. The company has been great to work wi...th and has helped us create and optimize our marketing automation strategy. The ability to create drip campaigns with iContact has helped us cultivate prospects into long term customers. " - Cindy Tyler

"Zoho Mail is very efficient. We can send big attachments by just adding them to Zoho Docs. We send a lot of important and sensitive data, and Zoho Mail is the only service we find comfort to rely upon. If I have to choose one thing we love, it would... be how secure Zoho Mail is. It is awesome that no one can access our mailbox, even Zoho Mail. " - D Kumareson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo iContact

Focus area

iContact is better than Zoho Mail for

Software Failure Risk

  • medium

logo Zoho Mail

Focus area

Software Failure Risk

  • medium

About

iContact | Affordable Email Marketing Solution

Zoho Mail | Secure email hosting for your business. a secure, encrypted, privacy-guaranteed, and ad-free email service.

Age

2003

1996

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

88

55

Total Goals
(we found evidences for)

16

10

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


engagement management

engaging and following up


campaign management

campaign analytics

campaign monitoring


social media management

social media analytics

scheduling post to social media

engaging on social media

managing social media account




helpdesk management


content management

content publishing



sales document management

contract management

proposal & quote management


generation of new leads


social media marketing



training & onboarding





loyalty management

identify target customers


subscription management


segmentation and targeting



promotion management


conversion management





outbound marketing


lifetime value management





trade show marketing


database marketing


business development


lead qualification





performance management


distribution management




sales call management


relationship management


sales review & feedback


customer case management


calendar management


competitive intelligence


billing and invoice management


conference call management



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Build brand awareness

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve brand engagement

  • Launch new products

  • Improve efficiency

  • Improve consistency

  • Improve navigation

  • Increase customer life time value

  • See 13 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Improve brand engagement

  • Increase sales & revenue

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • mobile app

  • chat

  • social media

  • offline

  • website

  • phone calls

  • trade shows

  • point of sale

  • events

  • display advertisement

  • Facebook

  • promotions

  • video

  • user generated content

  • blogs

  • See 14 more
  • e-mail

  • mobile

  • mobile app

  • chat

  • social media

  • offline

  • website

  • phone calls

  • trade shows

  • point of sale

  • events

  • display advertisement

  • Facebook

  • promotions

  • video

  • user generated content

  • blogs

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting