Comparison Summary

InMoment: InMoment offers integrated CX solutions using award-winning AI. Impactful ROI is achieved beyond traditional CX management.

SmartSurvey: SmartSurvey offers an advanced, user-friendly online survey tool for creating and distributing surveys. Results can be analyzed graphically by a UK-based team.

logo InMoment

Focus area

InMoment is better than SmartSurvey for

Software Failure Risk

  • low

logo SmartSurvey

Focus area

SmartSurvey is better than InMoment for

Software Failure Risk

  • low

InMoment and SmartSurvey: Customer Satisfaction Data


InMoment in Action: Unique Use Cases

How can InMoment optimize your Collecting Feedback Workflow?

What solutions does InMoment provide for Engaging Conversational Surveys?

What benefits does InMoment offer for Social Media Management?

How efficiently Does InMoment manage your Helpdesk Management?

How does InMoment address your Contact List Management Challenges?


SmartSurvey in Action: Unique Use Cases

What benefits does SmartSurvey offer for Communication Management?

What benefits does SmartSurvey offer for Market Research?

About

Customer Experience Intelligence & Management Software to drive positive results for the brand with customer feedback

Feedback Management Tool to create online surveys and forms

Age

2002

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting