Comparison Summary
This comparison report of InMoment vs. Upland Rant & Rave is based on a specific set of business needs and context. The comparison uses 3035 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing InMoment and Upland Rant & Rave
InMoment, Upland Rant & Rave, Thematic, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
InMoment covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Helpdesk Management with Phone Calls, etc.
Upland Rant & Rave focuses on Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.
"InMoment helps us understand the core of every customer experience, giving us real customer stories and, therefore, the ability to create the best experiences for our customers. " - Chuck Browne
"As a company that prides itself on offering first class customer engagement platforms, it’s no surprise that Upland Rant & Rave really do practice what they preach – their customer service is outstanding, and we’ve always felt 100% supported and con...fident in their ability to deliver. Even though the Product is clearly impressive, Upland Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customers’ needs are at the heart of Rant & Rave’s future. " - Brian Henderson
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Experience Intelligence & Management Software to drive positive results for the brand with customer feedback
Customer Engagement & Experience Software for capturing feedback and actionable insights
Age
2002
2010
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
70
18
Total Goals
(we found evidences for)
15
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Establish thought leadership
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Enter new markets internationally or locally
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Increase sales & revenue
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Increase customer life time value
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Launch new products
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Improve efficiency
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Improve internal communications
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Improve stakeholder relations
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Improve consistency
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Improve digital and social presence
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Improve ROI
- See 12 more
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Enhance customer relationships
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Acquire customers
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Improve consistency
Top Channels
Channels Used
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phone calls
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promotions
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e-mail
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coupons
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phone calls
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promotions
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e-mail
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coupons
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Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
