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Compare InputKit vs Enghouse Insights

Comparison Summary

For InputKit vs Enghouse Insights comparison, Our AI algorithm looked at 248 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using InputKit and Enghouse Insights to solve their respective business needs.

Pros and cons of InputKit and Enghouse Insights

InputKit is more suited to businesses that require Collecting Feedback and Public Relations where as Enghouse Insights is focused towards Market Research and Helpdesk Management with Phone Calls .

logo InputKit

Focus area

Software Failure Risk

  • medium

logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

About

Customer Feedback Software to facilitate and automate their customer satisfaction process

Technology for data-driven decision making

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

12

18

Total Goals
(we found evidences for)

3

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



rating and review management


engagement management

engaging and following up



helpdesk management



training & onboarding


Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Grow market share

Top Channels

Channels Used

  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more
  • phone calls

  • website

  • social media

  • Facebook

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting