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InputKit vs Intouch survey: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for InputKit medium Failure Risk for Intouch survey low
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Comparison Summary

This comparison report of InputKit vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 545 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing InputKit and Intouch survey

InputKit, and Intouch survey belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

InputKit covers Collecting Feedback, Public Relations, Rating And Review Management with Social Media, Engaging Conversational Surveys, etc.

Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo InputKit

Focus area

Software Failure Risk

  • medium

logo Intouch survey

Focus area

Intouch survey is better than InputKit for

Software Failure Risk

  • low

About

Customer Feedback Software to facilitate and automate their customer satisfaction process

Feedback Collection Software to collect customer feedback to drive improvements

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

12

23

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (15)

Read Reviews (73)

measuring net promoter score

Read Reviews (4)

Read Reviews (8)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (18)

public relations

Read Reviews (8)

Read Reviews (0)

rating and review management

Read Reviews (6)

Read Reviews (1)

engagement management

Read Reviews (2)

Read Reviews (15)

engaging and following up

Read Reviews (2)

Read Reviews (10)

cross selling

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (20)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (7)

communication management

Read Reviews (0)

Read Reviews (7)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (7)

monitoring social media

Read Reviews (0)

Read Reviews (7)

social media management

Read Reviews (0)

Read Reviews (7)

monitoring social media

Read Reviews (0)

Read Reviews (7)

loyalty management

Read Reviews (0)

Read Reviews (7)

campaign analytics

Read Reviews (0)

Read Reviews (2)

campaign management

Read Reviews (0)

Read Reviews (5)

campaign analytics

Read Reviews (0)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting