Comparison Summary
Introducing inSided and ClickHelp
inSided, ClickHelp, Answerbase, Shelf.io, etc., belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
inSided covers Engagement Management, Helpdesk Management with Phone Calls, Knowledge Management with User Generated Content, Training & Onboarding, etc.
ClickHelp focuses on Communication Management, Content Management with Video, Workflow Management with E-Mail, Collaboration, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
All-in-one customer success engagement platform
ClickHelp - Innovative Software Documentation Tool
Age
2011
Financials
SERIES E
Business Need
Total Processes
(we found evidences for)
46
35
Total Goals
(we found evidences for)
11
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Launch new products
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Build brand awareness
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Manage risk
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Increase customer life time value
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Grow market share
- See 8 more
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Grow market share
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Improve efficiency
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Improve digital and social presence
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Improve brand engagement
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Improve navigation
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Improve visibility
- See 6 more
Top Channels
Channels Used
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video
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website
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e-mail
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newsletter
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offline
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social media
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user generated content
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blogs
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point of sale
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events
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trade shows
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mobile
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phone calls
- See 10 more
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video
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website
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e-mail
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newsletter
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offline
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social media
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user generated content
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blogs
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point of sale
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events
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trade shows
-
mobile
-
phone calls
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
