Comparison Summary
This comparison report of inSided vs. Soutron Records Management is based on a specific set of business needs and context. The comparison uses 2170 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing inSided and Soutron Records Management
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
inSided covers Engagement Management, Helpdesk Management with Phone Calls, Knowledge Management with User Generated Content, Training & Onboarding, etc.
Soutron Records Management focuses on Helpdesk Management with Phone Calls, Content Management, Sales Document Management, Knowledge Management with Promotions, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
All-in-one customer success engagement platform
Records Management Software Solutions by Soutron
Age
2011
Financials
SERIES E
PRIVATE
Business Need
Total Processes
(we found evidences for)
46
30
Total Goals
(we found evidences for)
11
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Launch new products
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Build brand awareness
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Manage risk
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Increase customer life time value
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Grow market share
- See 8 more
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Improve digital and social presence
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Enhance customer relationships
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Enter new markets internationally or locally
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Scale best practices
- See 1 more
Top Channels
Channels Used
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phone calls
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e-mail
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chat
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promotions
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social media
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offline
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website
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user generated content
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blogs
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mobile
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on premises
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events
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trade shows
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video
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Twitter
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point of sale
- See 13 more
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phone calls
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e-mail
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chat
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promotions
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social media
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offline
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website
-
user generated content
-
blogs
-
mobile
-
on premises
-
events
-
trade shows
-
video
-
Twitter
-
point of sale
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
