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Compare Insider Platform vs Lumoa

Comparison Summary

For Insider Platform vs Lumoa comparison, Our AI algorithm looked at 3592 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Insider Platform and Lumoa to solve their respective business needs.

Pros and cons of Insider Platform and Lumoa

Insider Platform is more suited to businesses that require Customer Engagement and Ad Management with Mobile where as Lumoa is focused towards Customer Feedback Management with Promotions and Workflow Management .

logo Insider Platform

Focus area

Insider Platform is better than Lumoa for

Software Failure Risk

  • low

logo Lumoa

Focus area

Lumoa is better than Insider Platform for

Software Failure Risk

  • medium

About

AI-powered Marketing Platform that help marketers drive growth

Make Customer Feedback Actionable - Lumoa Net Promoter ...

Financials

SERIES D

SEED

Business Need

Total Processes
(we found evidences for)

32

27

Total Goals
(we found evidences for)

12

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



segmentation and targeting


communication management

sending & publishing communications


lifetime value management


personalized marketing


campaign management

campaign analytics


customer feedback management

measuring customer satisfaction


generation of new leads



promotion management


rating and review management


conversion management



workflow management


helpdesk management


call transcription


sales call management

call transcription


business development


loyalty management



competitive intelligence


Top Goals

Goals Achieved

  • Increase customer life time value

  • Increase average basket value

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Improve visibility

  • Reduce bounce

  • Acquire customers

  • Build brand awareness

  • Improve brand engagement

  • See 9 more
  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • promotions

  • phone calls

  • e-mail

  • social media

  • chat

  • website

  • offline

  • review sites

  • Amazon

  • newsletter

  • on premises

  • user generated content

  • blogs

  • point of sale

  • mobile

  • See 12 more
  • promotions

  • phone calls

  • e-mail

  • social media

  • chat

  • website

  • offline

  • review sites

  • Amazon

  • newsletter

  • on premises

  • user generated content

  • blogs

  • point of sale

  • mobile

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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No Data

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Business Setting