Insider Platform Overview
Insider's platform empowers businesses to leverage customer data through its AI-native capabilities. The Customer Data Platform (CDP) integrates data from various channels, allowing for precise behavior prediction. This enables the creation of individualized customer experiences across multiple touchpoints. The platform's strength lies in its ability to transcend traditional personalization, fostering a deeper connection between brands and their audiences. Trusted by over 1,200 brands, Insider's solution is pivotal for marketing teams aiming to craft meaningful, cross-channel customer journeys. This approach not only enhances engagement but also aligns with a brand's purpose-driven goals, ensuring relevance in today's competitive market landscape.
Use Cases
Customers recommend Customer Engagement, Ad Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using Insider Platform.
Business Priorities
Increase Customer Life Time Value and Increase Average Basket Value are the most popular business priorities that customers and associates have achieved using Insider Platform.
Insider Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Insider Platform works with different mediums / channels such as Mobile. Mobile App. E-Mail etc.
Insider Platform's features include Personalization, Push Notification, Templates, etc. and Insider Platform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Insider Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"Insider’s global team of growth consultants worked closely with us to carve out a multi-channel marketing strategy during the launch of Galaxy Note 9, one of our flagship devices. Insider helped us deliver highly-tailored experiences across our digi...tal channels and improve our conversion rates significantly, reaching as high as 275%. Galaxy Note 9 contributed to 9% of the total sales on Samsung’s website within the 20 days after the device launched globally." - Baris Gokpinar
Insider Platform, Attentive, Alpha Anywhere, Retently, Genesys Cloud, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Insider-platform, the #1 leader in individualized cross-channel CX, connects customer data and predicts behavior with AI. Experiences are individualized across channels, going beyond personalization to foster purpose-led branding.
Popular Business Setting
for Insider Platform
Top Industries
- Retail
- Internet
- Telecommunications
Popular in
- Mid Market
- Enterprise
- Small Business
Insider Platform is popular in Retail, Internet, and Telecommunications and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on Insider Platform Use Cases
Why is Insider Platform the best choice for Customer Engagement?
What benefits does Insider Platform offer for Ad Management?
What Are the key features of Insider Platform for Segmentation And Targeting?
How does Insider Platform address your Communication Management Challenges?
How can Insider Platform enhance your Lifetime Value Management process?
195 buyers and buying teams have used Cuspera to assess how well Insider Platform solved their Mobile Marketing needs. Cuspera uses 3109 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
|
Insider’s global team of growth consultants worked closely with us to carve out a multi-channel marketing strategy during the launch of Galaxy Note 9, one of our flagship devices. Insider helped us deliver highly-tailored experiences across our digital channels and improve our conversion rates sign...ificantly, reaching as high as 275%. Galaxy Note 9 contributed to 9% of the total sales on Samsung’s website within the 20 days after the device launched globally. |
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We were blown away by the success of our campaign! Using Insider made it so simple to implement the site promotion. As soon as we had the idea, we were able to act quickly without burdening our IT department. We love how much freedom Insider gives teams to test ideas and get things running with eas...e. The impact of the promotion was huge, and we’re looking forward to working with Insider more to optimize the performance of our site. |
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From increasing test drive applications to building brand loyalty Insider’s customer experience delivery platform helps us communicate with our visitors more effectively through every stage of the customer lifecycle. Testimonial By Baris Erdim |
CUSTOMERS | TESTIMONIALS |
---|---|
Baris Gokpinar Chief Marketing Officer Samsung |
Insider’s global team of growth consultants worked closely with us to carve out a multi-channel marketing strategy during the launch of Galaxy Note 9, one of our flagship devices. Insider helped us deliver highly-tailored experiences across our digital channels and improve our conversion rates sign...ificantly, reaching as high as 275%. Galaxy Note 9 contributed to 9% of the total sales on Samsung’s website within the 20 days after the device launched globally. |
![]() Arkadiusz Kotula E-commerce Manager New Balance |
We were blown away by the success of our campaign! Using Insider made it so simple to implement the site promotion. As soon as we had the idea, we were able to act quickly without burdening our IT department. We love how much freedom Insider gives teams to test ideas and get things running with eas...e. The impact of the promotion was huge, and we’re looking forward to working with Insider more to optimize the performance of our site. |
![]() Baris Erdim Marketing Director Toyota |
From increasing test drive applications to building brand loyalty Insider’s customer experience delivery platform helps us communicate with our visitors more effectively through every stage of the customer lifecycle. Testimonial By Baris Erdim |
Case Studies
CASE STUDY NA-KD
CASE STUDY Clarins
CASE STUDY Vodafone
CASE STUDY NA-KD
CASE STUDY Justmylook
CASE STUDY Lexus
Video
Insider launches WhatsApp Commerce | Create end-to-end buying experiences within #WhatsApp

Frequently Asked Questions(FAQ)
for Insider Platform
What is Insider Platform?
Insider platform is a growth management platform for digital marketers to drive growth across the funnel, from acquisition to activation, retention, and revenue.
Insider platform helps teams in cross platform marketing, to deliver consistent experiences across web, mobile, app ,email , advertising and messaging channels. It provides audience segmentation, unified customer data base. It guides mobile web users to buy more with AI powered product discovery.
Insider platform comes with deep Artificial Intelligence and Machine Learning capabilities, GMP empowers marketers to deliver personalized journeys across web, mobile web, mobile apps, and ad channels. Built on a unified data layer, GMP is easy to implement and simple to use, avoiding the need for complex integrations and dependency on IT teams.
What is Insider Platform used for?
What are the top features of Insider Platform?
Who uses Insider Platform?
What are Insider Platform alternatives?
Where is Insider Platform located?
Insider Platform Competitors
Insider Platform Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (228) |
Analytics | Read Reviews (66) |
Custom Reports | Read Reviews (296) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (228) |
Analytics | Read Reviews (66) |
Custom Reports | Read Reviews (296) |
Insider Platform Integrations
Insider Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Insider Platform
Software Failure Risk Guidance
?for Insider Platform
Overall Risk Meter
Top Failure Risks for Insider Platform
Insider Services US LLC News
Insider partners with Dentsu to deliver enhanced customer ...
Insider has partnered with Dentsu to enhance customer experience solutions, offering marketing teams increased productivity and growth. The platform includes features like customer data management, personalization, and AI-driven insights across various channels and industries.
Insider Recognized by CBInsights Retail Tech 100 as One of the ...
Insider has been recognized by CBInsights Retail Tech 100 as a leading digital shopper analytics and engagement platform, highlighting its capabilities in customer data management, personalization, and AI-driven insights across various channels and industries.
Insider Announces Steve Cakebread Joins Advisory Board
Insider has announced that Steve Cakebread has joined its advisory board, highlighting the company's unique offerings and capabilities in marketing and customer engagement.
Marks & Spencer, the global retail giant, partners with ... - stanbul
Marks & Spencer partners with Insider to boost digital growth, leveraging Insider's marketing platform for enhanced productivity and efficiency.
Insider Services US LLC Profile
Company Name
Insider Services US LLC
Company Website
//useinsider.comHQ Location
16192 Coastal Hwy, Lewes, DE 19958, USA
Employees
1001-5000
Social
Financials
SERIES D