Insider Platform Overview

Insider-platform, the #1 leader in individualized cross-channel CX, connects customer data and predicts behavior with AI. Experiences are individualized across channels, going beyond personalization to foster purpose-led branding.

Use Cases

Customers recommend Customer Engagement, Ad Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using Insider Platform.

Other use cases:

  • Communication Management
  • Lifetime Value Management
  • Personalized Marketing
  • Campaign Management
  • Customer Feedback Management
  • Generation Of New Leads
  • Upselling
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Business Priorities

Increase Customer Life Time Value and Increase Average Basket Value are the most popular business priorities that customers and associates have achieved using Insider Platform.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve Visibility
  • Reduce Bounce
  • Acquire Customers
  • Build Brand Awareness
  • Improve Brand Engagement
See all business priorities See less business priorities

Insider Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Insider Platform works with different mediums / channels such as Mobile. Mobile App. E-Mail etc.

Insider Platform's features include Personalization, Push Notification, Templates, etc. and Insider Platform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Insider Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"From increasing test drive applications to building brand loyalty Insider’s customer experience delivery platform helps us communicate with our visitors more effectively through every stage of the customer lifecycle." - Baris Erdim

Insider Platform, Swrve, MoEngage, Notificare, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Insider Platform

Top Industries

  • Retail
  • Internet
  • Telecommunications

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Insider Platform is popular in Retail, Internet, and Telecommunications and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Insider Platform Use Cases

What solutions does Insider Platform provide for Customer Engagement?

How does Insider Platform facilitate Ad Management?

What benefits does Insider Platform offer for Segmentation And Targeting?

What benefits does Insider Platform offer for Communication Management?

How can Insider Platform enhance your Lifetime Value Management process?

17+ more Business Use Cases

195 buyers and buying teams have used Cuspera to assess how well Insider Platform solved their Mobile Marketing needs. Cuspera uses 3109 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Insider Platform testimonial

Baris Erdim

Marketing Director

Toyota

From increasing test drive applications to building brand loyalty Insider’s customer experience delivery platform helps us communicate with our visitors more effectively through every stage of the customer lifecycle. Testimonial By Baris Erdim
Insider Platform testimonial

Arkadiusz Kotula

E-commerce Manager

New Balance

We were blown away by the success of our campaign! Using Insider made it so simple to implement the site promotion. As soon as we had the idea, we were able to act quickly without burdening our IT department. We love how much freedom Insider gives teams to test ideas and get things running with eas...e. The impact of the promotion was huge, and we’re looking forward to working with Insider more to optimize the performance of our site.

Testimonial By Arkadiusz Kotula
Insider Platform testimonial

Lyubov Ryzhkova

Digital and E-commerce Director

Yves Rocher

With the assistance of Insider, we are able to present our visitors relevant experiences based on their needs and guide customers through the sales funnel. We no longer theorize about what would work best, instead we automatically test the impact of each personalization, as well as strategize and a...ction.

Testimonial By Lyubov Ryzhkova
CUSTOMERS TESTIMONIALS
Insider Platform testimonial

Baris Erdim

Marketing Director

Toyota

From increasing test drive applications to building brand loyalty Insider’s customer experience delivery platform helps us communicate with our visitors more effectively through every stage of the customer lifecycle. Testimonial By Baris Erdim
Insider Platform testimonial

Arkadiusz Kotula

E-commerce Manager

New Balance

We were blown away by the success of our campaign! Using Insider made it so simple to implement the site promotion. As soon as we had the idea, we were able to act quickly without burdening our IT department. We love how much freedom Insider gives teams to test ideas and get things running with eas...e. The impact of the promotion was huge, and we’re looking forward to working with Insider more to optimize the performance of our site.

Testimonial By Arkadiusz Kotula
Insider Platform testimonial

Lyubov Ryzhkova

Digital and E-commerce Director

Yves Rocher

With the assistance of Insider, we are able to present our visitors relevant experiences based on their needs and guide customers through the sales funnel. We no longer theorize about what would work best, instead we automatically test the impact of each personalization, as well as strategize and a...ction.

Testimonial By Lyubov Ryzhkova

Case Studies

COMPANY INDUSTRY CASE STUDIES
Insider Platform case study
Publishing
Publishing
Case Study Newsweek

Turning Visitors into Subscribers and Increasing Reader Loyalty

Read More
Insider Platform case study
Automotive
Automotive
Case Study Hyundai

How Hyundai Improved Lead Generation for Test Drives

Read More
Insider Platform case study
Automotive
Automotive
Case Study Toyota

How a leading car manufacturer increases test drive applications with engaging mobile web experiences

Read More

Video

Insider launches WhatsApp Commerce | Create end-to-end buying experiences within #WhatsApp

Video Thumbnail

Frequently Asked Questions(FAQ)

for Insider Platform

What is Insider Platform?

Insider platform is a growth management platform for digital marketers to drive growth across the funnel, from acquisition to activation, retention, and revenue.

Insider platform helps teams in cross platform marketing, to deliver consistent experiences across web, mobile, app ,email , advertising and messaging channels. It provides audience segmentation, unified customer data base. It guides mobile web users to buy more with AI powered product discovery.

Insider platform comes with deep Artificial Intelligence and Machine Learning capabilities, GMP empowers marketers to deliver personalized journeys across web, mobile web, mobile apps, and ad channels. Built on a unified data layer, GMP is easy to implement and simple to use, avoiding the need for complex integrations and dependency on IT teams.

What is Insider Platform used for?

Insider Platform is a Mobile Marketing Software mainly used by its customers to Increase Customer Life Time Value and Increase Average Basket Value by Customer Engagement, Ad Management and Segmentation And Targeting .

What are the top features of Insider Platform?

Personalization, Push Notification and Templates are some of the top features of Insider Platform.

Who uses Insider Platform?

Insider Platform is used by Retail, Internet and Telecommunications among other industries.

What are Insider Platform alternatives?

Swrve, MoEngage, Notificare and Airship are popular alternatives for Insider Platform.

Where is Insider Platform located?

Insider Platform is headquartered at 16192 Coastal Hwy, Lewes, DE 19958, USA.
lightning

Peers used Insider Platform for customer engagement and Ad management

Insider Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (228)
Analytics

4.56/5 ★

Read Reviews (66)
Custom Reports

4.37/5 ★

Read Reviews (296)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (228)
Analytics

4.56/5 ★

Read Reviews (66)
Custom Reports

4.37/5 ★

Read Reviews (296)

Software Failure Risk Guidance

?

for Insider Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Insider Platform

Insider Services US LLC News

Insider Recognized by CBInsights Retail Tech 100 as One of the ...

Insider has been recognized by CBInsights Retail Tech 100 as a leading digital shopper analytics and engagement platform, highlighting its capabilities in customer data management, personalization, and AI-driven insights across various channels and industries.

06/01/2025 - source

Insider tops the ranks in G2's Best Software Awards for 2023

Insider has been recognized in G2's Best Software Awards for 2023, highlighting its platform's capabilities in customer data management, personalization, and AI-driven marketing solutions.

06/01/2025 - source

Insider Wins The Dream Team Award at Gainsight's GameChanger ...

Insider won the Dream Team Award at Gainsights GameChanger Awards, highlighting their platform's capabilities in customer data management, personalization, and AI-driven marketing solutions.

06/01/2025 - source

Insider Services US LLC Feeds

Insider Announces Steve Cakebread Joins Advisory Board

Insider has announced that Steve Cakebread has joined its advisory board, highlighting the company's unique offerings and capabilities in marketing and customer engagement.

06/01/2025 - source

Insider Acquires MindBehind Signaling A New Era In End-To-End ...

Insider has acquired MindBehind, marking a new phase in end-to-end conversational commerce and messaging solutions.

26/12/2024 - source

Insider Services US LLC Profile

Company Name

Insider Services US LLC

Company Website

//useinsider.com

HQ Location

16192 Coastal Hwy, Lewes, DE 19958, USA

Employees

1001-5000

Social

Financials

SERIES D