Insider Platform Overview

Insider-platform, the #1 leader in individualized cross-channel CX, connects customer data and predicts behavior with AI. Experiences are individualized across channels, going beyond personalization to foster purpose-led branding.

Use Cases

Customers recommend Customer Engagement, Ad Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using Insider Platform.

Other use cases:

  • Communication Management
  • Lifetime Value Management
  • Personalized Marketing
  • Campaign Management
  • Customer Feedback Management
  • Generation Of New Leads
  • Upselling
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Business Priorities

Increase Customer Life Time Value and Increase Average Basket Value are the most popular business priorities that customers and associates have achieved using Insider Platform.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Improve Visibility
  • Reduce Bounce
  • Acquire Customers
  • Build Brand Awareness
  • Improve Brand Engagement
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Insider Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Insider Platform works with different mediums / channels such as Mobile. Mobile App. E-Mail etc.

Insider Platform's features include Personalization, Push Notification, Templates, etc. and Insider Platform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Insider Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Insider helps us predict customer group who are more likely to convert among visitors who abandon the shopping cart and provide specific offers. The effect is very significant. Insider helps us provide an excellent customer browsing experiences." - Tan Mingyang

Insider Platform, Swrve, MoEngage, Notificare, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Insider Platform

Top Industries

  • Retail
  • Internet
  • Telecommunications

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Insider Platform is popular in Retail, Internet, and Telecommunications and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Insider Platform Use Cases

What benefits does Insider Platform offer for Customer Engagement?

How does Insider Platform address your Ad Management Challenges?

What makes Insider Platform ideal for Segmentation And Targeting?

How does Insider Platform address your Communication Management Challenges?

How does Insider Platform address your Lifetime Value Management Challenges?

17+ more Business Use Cases

195 buyers and buying teams have used Cuspera to assess how well Insider Platform solved their Mobile Marketing needs. Cuspera uses 3109 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Insider Platform testimonial

Tan Mingyang

Self-Operated E-Mall Dept Owner

Huawei

Insider helps us predict customer group who are more likely to convert among visitors who abandon the shopping cart and provide specific offers. The effect is very significant. Insider helps us provide an excellent customer browsing experiences. Testimonial By Tan Mingyang
Insider Platform testimonial

Baris Erdim

Marketing Director

Toyota

From increasing test drive applications to building brand loyalty Insider’s customer experience delivery platform helps us communicate with our visitors more effectively through every stage of the customer lifecycle. Testimonial By Baris Erdim
Insider Platform testimonial

Baris Gokpinar

Chief Marketing Officer

Samsung

Insider’s global team of growth consultants worked closely with us to carve out a multi-channel marketing strategy during the launch of Galaxy Note 9, one of our flagship devices. Insider helped us deliver highly-tailored experiences across our digital channels and improve our conversion rates sign...ificantly, reaching as high as 275%. Galaxy Note 9 contributed to 9% of the total sales on Samsung’s website within the 20 days after the device launched globally.

Testimonial By Baris Gokpinar
CUSTOMERS TESTIMONIALS
Insider Platform testimonial

Tan Mingyang

Self-Operated E-Mall Dept Owner

Huawei

Insider helps us predict customer group who are more likely to convert among visitors who abandon the shopping cart and provide specific offers. The effect is very significant. Insider helps us provide an excellent customer browsing experiences. Testimonial By Tan Mingyang
Insider Platform testimonial

Baris Erdim

Marketing Director

Toyota

From increasing test drive applications to building brand loyalty Insider’s customer experience delivery platform helps us communicate with our visitors more effectively through every stage of the customer lifecycle. Testimonial By Baris Erdim
Insider Platform testimonial

Baris Gokpinar

Chief Marketing Officer

Samsung

Insider’s global team of growth consultants worked closely with us to carve out a multi-channel marketing strategy during the launch of Galaxy Note 9, one of our flagship devices. Insider helped us deliver highly-tailored experiences across our digital channels and improve our conversion rates sign...ificantly, reaching as high as 275%. Galaxy Note 9 contributed to 9% of the total sales on Samsung’s website within the 20 days after the device launched globally.

Testimonial By Baris Gokpinar

Case Studies

COMPANY INDUSTRY CASE STUDIES
Insider Platform case study
Automotive
Automotive
Case Study Peugeot

120% Uplift with Test Drive Exit Intent Notifications on Car Detail Pages

Read More
Insider Platform case study
Automotive
Automotive
Case Study Toyota

How a leading car manufacturer increases test drive applications with engaging mobile web experiences

Read More
Insider Platform case study
Consumer Electronics
Consumer Electronics
Case Study Media Markt

5.10% conversion rate uplift with segmented web push notification

Read More

Video

Insider launches WhatsApp Commerce | Create end-to-end buying experiences within #WhatsApp

Video Thumbnail

Frequently Asked Questions(FAQ)

for Insider Platform

What is Insider Platform?

Insider platform is a growth management platform for digital marketers to drive growth across the funnel, from acquisition to activation, retention, and revenue.

Insider platform helps teams in cross platform marketing, to deliver consistent experiences across web, mobile, app ,email , advertising and messaging channels. It provides audience segmentation, unified customer data base. It guides mobile web users to buy more with AI powered product discovery.

Insider platform comes with deep Artificial Intelligence and Machine Learning capabilities, GMP empowers marketers to deliver personalized journeys across web, mobile web, mobile apps, and ad channels. Built on a unified data layer, GMP is easy to implement and simple to use, avoiding the need for complex integrations and dependency on IT teams.

What is Insider Platform used for?

Insider Platform is a Mobile Marketing Software mainly used by its customers to Increase Customer Life Time Value and Increase Average Basket Value by Customer Engagement, Ad Management and Segmentation And Targeting .

What are the top features of Insider Platform?

Personalization, Push Notification and Templates are some of the top features of Insider Platform.

Who uses Insider Platform?

Insider Platform is used by Retail, Internet and Telecommunications among other industries.

What are Insider Platform alternatives?

Swrve, MoEngage, Notificare and Airship are popular alternatives for Insider Platform.

Where is Insider Platform located?

Insider Platform is headquartered at 16192 Coastal Hwy, Lewes, DE 19958, USA.
lightning

Peers used Insider Platform for customer engagement and Ad management

Insider Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (228)
Analytics

4.56/5 ★

Read Reviews (66)
Custom Reports

4.37/5 ★

Read Reviews (296)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.91/5 ★

Read Reviews (228)
Analytics

4.56/5 ★

Read Reviews (66)
Custom Reports

4.37/5 ★

Read Reviews (296)

Software Failure Risk Guidance

?

for Insider Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Insider Platform

Insider Services US LLC News

Insider partners with Dentsu to deliver enhanced customer ...

Insider has partnered with Dentsu to enhance customer experience solutions, offering marketing teams increased productivity and growth. The platform includes features like customer data management, personalization, and AI-driven insights across various channels and industries.

06/01/2025 - source

Marks & Spencer, the global retail giant, partners with ... - stanbul

Marks & Spencer partners with Insider to boost digital growth, leveraging Insider's marketing platform for enhanced productivity and efficiency.

06/01/2025 - source

Leading women's garment brand Hunkemller achieves ... - stanbul

Hunkemller, a leading women's garment brand, achieved a 13X ROI with Insider and plans to expand their partnership to 10 more global markets. Insider offers various marketing solutions to enhance productivity and customer engagement across multiple industries.

06/01/2025 - source

Insider Services US LLC Feeds

Insider Announces Steve Cakebread Joins Advisory Board

Insider has announced that Steve Cakebread has joined its advisory board, highlighting the company's unique offerings and capabilities in marketing and customer engagement.

06/01/2025 - source

Insider Acquires MindBehind Signaling A New Era In End-To-End ...

Insider has acquired MindBehind, marking a new phase in end-to-end conversational commerce and messaging solutions.

26/12/2024 - source

Insider Services US LLC Profile

Company Name

Insider Services US LLC

Company Website

//useinsider.com

HQ Location

16192 Coastal Hwy, Lewes, DE 19958, USA

Employees

1001-5000

Social

Financials

SERIES D