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Insider Platform vs Oracle Advertising and Customer Experience (CX): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Insider Platform vs. Oracle Advertising and Customer Experience (CX) is based on a specific set of business needs and context. The comparison uses 4780 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Insider Platform and Oracle Advertising and Customer Experience (CX)

Insider Platform, Swrve, MoEngage, etc., belong to a category of solutions that help Mobile Marketing, whereas Oracle Advertising and Customer Experience (CX), Ushur, Genesys Cloud, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Insider Platform covers Customer Engagement, Ad Management with Mobile, Segmentation And Targeting, Communication Management with Mobile, etc.

Oracle Advertising and Customer Experience (CX) focuses on Engagement Management, Loyalty Management, Advertisement, Campaign Management with Omnichannel, etc.

"With the assistance of Insider, we are able to present our visitors relevant experiences based on their needs and guide customers through the sales funnel. We no longer theorize about what would work best, instead we automatically test the impact of... each personalization, as well as strategize and action. " - Lyubov Ryzhkova

"With Oracle Responsys, we strengthened the relationship with our customers, we aligned the digital with the offline shopping experience, and we increased sales. " - Jessica Torres

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Insider Platform

Focus area

Insider Platform is better than Oracle Advertising and Customer Experience (CX) for

Software Failure Risk

  • low

logo Oracle Advertising and Customer Experience (CX)

Focus area

Oracle Advertising and Customer Experience (CX) is better than Insider Platform for

Software Failure Risk

  • low

About

AI-powered Marketing Platform that help marketers drive growth

CX Cloud to build, manage, and maintain customer relationships.

Age

1977

Financials

SERIES D

IPO

Business Need

Total Processes
(we found evidences for)

32

82

Total Goals
(we found evidences for)

12

17

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



segmentation and targeting


communication management

sending & publishing communications


lifetime value management


personalized marketing


campaign management

campaign analytics


customer feedback management

measuring customer satisfaction


generation of new leads



promotion management


rating and review management


conversion management



sales document management

proposal & quote management


workflow management


customer case management


account management



customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


helpdesk management



trade show marketing


community building


products & pricelist management


competitive intelligence


international marketing



training & onboarding




content management



subscription management



discount management



contact list management


sales call management


compliance & governance


advocacy management


relationship management


Top Goals

Goals Achieved

  • Increase customer life time value

  • Increase average basket value

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Improve visibility

  • Reduce bounce

  • Acquire customers

  • Build brand awareness

  • Improve brand engagement

  • See 9 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Scale best practices

  • Launch new products

  • Increase customer life time value

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Shorten ramp up time

  • Improve efficiency

  • Improve internal communications

  • See 14 more

Top Channels

Channels Used

  • e-mail

  • offline

  • trade shows

  • omnichannel

  • phone calls

  • promotions

  • mobile

  • chat

  • website

  • point of sale

  • mobile app

  • user generated content

  • blogs

  • coupons

  • games

  • text SMS

  • on premises

  • social media

  • mass media

  • television

  • Whatsapp

  • events

  • mobile ads

  • Slack

  • See 21 more
  • e-mail

  • offline

  • trade shows

  • omnichannel

  • phone calls

  • promotions

  • mobile

  • chat

  • website

  • point of sale

  • mobile app

  • user generated content

  • blogs

  • coupons

  • games

  • text SMS

  • on premises

  • social media

  • mass media

  • television

  • Whatsapp

  • events

  • mobile ads

  • Slack

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting