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Compare Insider Platform vs Retently

Comparison Summary

For Insider Platform vs Retently comparison, Our AI algorithm looked at 4159 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Insider Platform and Retently to solve their respective business needs.

Pros and cons of Insider Platform and Retently

Insider Platform is more suited to businesses that require Customer Engagement and Ad Management with Mobile where as Retently is focused towards Customer Feedback Management with Promotions and Social Media Management .

Both Insider Platform and Retently are Mobile Marketing and Customer Experience Management software, peers recommend Insider Platform for Ad management and retention via content engagement where as Retently is more known for measuring net promoter score and social media analytics .

logo Insider Platform

Focus area

Insider Platform is better than Retently for

Software Failure Risk

  • low

logo Retently

Focus area

Retently is better than Insider Platform for

Software Failure Risk

  • low

About

AI-powered Marketing Platform that help marketers drive growth

Platform to Improve Customer Satisfaction with Net Promoter Score

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

30

Total Goals
(we found evidences for)

12

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



segmentation and targeting


communication management

sending & publishing communications


lifetime value management


personalized marketing


campaign management

campaign analytics


customer feedback management

measuring customer satisfaction


generation of new leads



promotion management


rating and review management


conversion management



workflow management


social media analytics


social media management

social media analytics


referral management


creating contact list


contact list management

creating contact list



customise loyalty program


loyalty management

customise loyalty program




Top Goals

Goals Achieved

  • Increase customer life time value

  • Increase average basket value

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Improve visibility

  • Reduce bounce

  • Acquire customers

  • Build brand awareness

  • Improve brand engagement

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 3 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • chat

  • Slack

  • support groups

  • offline

  • See 3 more
  • promotions

  • e-mail

  • chat

  • Slack

  • support groups

  • offline

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting