Overview: Insightly CRM and Act! as CRM Category solutions.

Insightly CRM focuses on comprehensive contact management, workflow automation, and integration, targeting large enterprises and mid-market users. It offers robust vendor support, particularly 24/7 support, enhancing user experience across various communication channels. In contrast, Act! emphasizes basic contact management with a strong focus on smaller businesses, providing streamlined features and support. Act! targets industries like Financial Services and Real Estate, with a preference for email and phone channels.

Insightly CRM and Act!: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Insightly CRM excels in contact list management, engagement management, and efficient workflow processes. Its capabilities cater well to complex business needs, from lead tracking to sales document management. read more →

Act! supports fundamental contact list and engagement management. Its features suit businesses requiring straightforward communication and contact history management. read more →

Business Goals

Insightly CRM aids in enhancing customer relationships and entering new markets. It's ideal for businesses aiming to increase sales and improve internal communications. read more →

Act! helps in acquiring new customers and enhancing relationships, with a modest focus on improving ROI and sales revenue for smaller businesses. read more →

Core Features

Insightly CRM offers extensive integration capabilities along with custom reporting and data management, suitable for data-driven strategies. read more →

Act!’s standout features include data export and integration, alongside custom reporting, catering well to businesses looking for ease of data handling. read more →

Vendor Support

Insightly CRM provides strong 24/7 support, complemented by phone and email support, meeting the demands of larger enterprises. read more →

Act! offers reliable 24/7 support with emphasis on email and phone support, suitable for users needing consistent assistance. read more →

Segments and Industries

Insightly CRM predominates among large enterprises and users from IT and Financial Services, highlighting its advanced capabilities. read more →

Act! is favored by smaller enterprises and industries like Financial Services and Real Estate, reflecting its aptness for specific verticals. read more →

Operational Alignment

Insightly CRM aligns well with enterprise operations, providing sophisticated workflow solutions across diverse environments. read more →

Act! ensures simplicity in day-to-day operations, well-matched to smaller scale business processes with less complexity. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Most deployed common Use Cases for Insightly CRM and Act!

What benefits does Insightly CRM and Act! offer for Contact List Management?

What benefits does Insightly CRM and Act! offer for Engagement Management?

How can Insightly CRM and Act! optimize your Lead Tracking Workflow?

What solutions does Insightly CRM and Act! provide for Communication Management?


Insightly CRM in Action: Unique Use Cases

What benefits does Insightly CRM offer for Workflow Management?


Act! in Action: Unique Use Cases

How can Act! enhance your Sales Document Management process?

News

Latest Insightly CRM News

Crest Rock-backed Unbounce merges with CRM software provider Insightly - PE Hub

Based in Vancouver, British Columbia, Unbounce is a provider of landing page creation and optimization software.

22/07/2024 - source

Latest Act! News

Key interpersonal skills for business leaders and managers

  “Interpersonal skills” is an umbrella term for how you build rapport, or communicate and interact with others. These are the skills that enable you to work with and lead team members. They also help you build strong relationships and keep your team performing at its best. When it comes to business interpersonal skills, the […]

The post Key interpersonal skills for business leaders and managers appeared first on Act!.

13/05/2024 - source

Business Setting

Insightly CRM

Act!