Insightly CRM Overview

Insightly, the modern CRM, helps teams sell smarter and grow faster. Watch a demo-on-demand to build lasting customer relationships affordably.

Use Cases

Customers recommend Contact List Management, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using Insightly CRM.

Other use cases:

  • Lead Tracking
  • Communication Management
  • Sales Document Management
  • Lead Management
  • Opportunity Management
  • Generation Of New Leads
  • Conversion Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Insightly CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Improve Visibility
  • Improve ROI
  • Launch New Products
  • Improve Consistency
  • Improve Efficiency
  • Scale Best Practices
  • Increase Average Basket Value
See all business priorities See less business priorities

Insightly CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Insightly CRM works with different mediums / channels such as E-Mail.

Insightly CRM's features include Recording, Personalization, Dashboard, etc. and Insightly CRM support capabilities include AI Powered, Email Support, Chat Support, etc. also Insightly CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"Insightly does everything in the most intuitive way possible." - Seth Rodden

Peer review evidence (same sources as the product rating summary)

"...Contact management that's shared with Google Contacts; although it's only a one-way sync (from Insightly to Google)...." Peer review by Jill Rasco, Partner and Sr. Account Manager, Attendee Management Inc.
"...If you don't have heavy team coordination or project management needs, it will work well...." Peer review by Kevin H., President, Management Consulting
"...Features such as custom fields, workflow automation, email templates, record linking, and advanced reporting have helped us grow, and they ll continue to do so in the future...." Peer review by Nell Jungels, Director of IT, Bright Planet Solar

Insightly CRM, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Insightly CRM

Top Industries

  • Information Technology and Services
  • Financial Services
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Insightly CRM is popular in Information Technology And Services, Financial Services, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Insightly CRM Customer wins, Customer success stories, Case studies

Why is Insightly CRM the best choice for Contact List Management?

How can Insightly CRM enhance your Engagement Management process?

How can Insightly CRM optimize your Workflow Management Workflow?

What makes Insightly CRM ideal for Lead Tracking?

What benefits does Insightly CRM offer for Communication Management?

8 buyers and buying teams have used Cuspera to assess how well Insightly CRM solved their CRM needs. Cuspera uses 11213 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Insightly CRM testimonial

Seth Rodden

Regional Sales Manager, Composites

Krauss-Maffei

Insightly does everything in the most intuitive way possible. Testimonial By Seth Rodden
Insightly CRM testimonial

Jamie Paton

Director of SEO

PCG Digital

We wanted one system that could do everything that we were doing with three separate systems, so we went with Insightly. Insightly’s price point was also very appealing and allowed us to reduce our costs by 40%. Testimonial By Jamie Paton
Insightly CRM testimonial

Keith Gardner

Vice President, Sales & Marketing

Hurst Review

We've improved sales velocity, access to actionable insights, and saved 20% by switching to Insightly’s unified CRM and marketing platform. Testimonial By Keith Gardner
CUSTOMERS TESTIMONIALS
Insightly CRM testimonial

Seth Rodden

Regional Sales Manager, Composites

Krauss-Maffei

Insightly does everything in the most intuitive way possible. Testimonial By Seth Rodden
Insightly CRM testimonial

Jamie Paton

Director of SEO

PCG Digital

We wanted one system that could do everything that we were doing with three separate systems, so we went with Insightly. Insightly’s price point was also very appealing and allowed us to reduce our costs by 40%. Testimonial By Jamie Paton
Insightly CRM testimonial

Keith Gardner

Vice President, Sales & Marketing

Hurst Review

We've improved sales velocity, access to actionable insights, and saved 20% by switching to Insightly’s unified CRM and marketing platform. Testimonial By Keith Gardner
 

Unbounce - Marketing And Advertising - Medium

Vancouver, Canada

Unbounce used its own popup tool to boost lead generation for two online events. For Digital Agency Day, an exit-intent popup offered recordings, achieving a 19.03% conversion rate and capturing many... leads. For CRO Day, a traffic shaping popup directed abandoning visitors to a signup page, with 27.31% clicking through and 67% of those converting. In total, Unbounce collected over 3,200 leads using just two popups. The popups were relevant, timely, and valuable, driving strong results for event registration and content access.

 

Unbounce - Marketing And Advertising - Medium

Vancouver, Canada

Unbounce tested two landing page strategies for ebook downloads: pay with a tweet or pay with an email. The A/B test showed that asking for an email led to a 24% higher conversion rate than asking fo...r a tweet. When including fake emails, the conversion lift was still 16%. The email method helped build a lead list, while the tweet method increased viral exposure. The test revealed that users are more willing to share their email than tweet publicly.

 

Taylor Made Marketing - Marketing And Advertising - Small

USA

Unbounce's Smart Traffic helped Taylor Made Marketing boost client conversion rates to over 35%, far above the home improvement industry average of 3-5%. The agency used AI-powered landing page optim...ization to test multiple variants at once, speeding up results and improving ROI. For some campaigns, clients saw a 30:1 return on ad spend and a 300% increase in ROI. Taylor Made Marketing now relies on Unbounce for all landing pages, delivering fast, data-driven improvements for home improvement businesses. The agency credits AI for making campaign tracking and optimization much easier.

Love Child Organics - Food & Beverages

Unbounce helped Love Child Organics grow their email list. The brand started with 2,000 email subscribers. Using Unbounce landing pages and social ads, they reached over 16,000 subscribers in about a... year. The challenge was turning Instagram followers into email subscribers. The solution was to use targeted landing pages to collect emails. This gave the brand a direct way to reach customers and boost future sales.

 

Zola - Internet - Medium

New York, USA

Unbounce helped Zola build and launch over 300 custom landing pages for targeted marketing. Zola used these pages to deliver specific messages to different audience segments. This approach improved c...onversion rates from paid Google and Facebook ads by 5% to 20%. The marketing team could quickly test and optimize landing pages without developer help. Zola applied these learnings to their homepage for even better results.

 

Going - Travel - Small

USA

Unbounce helped Going, a travel deal website, boost conversions by 104% month-over-month. Going used Unbounce’s A/B testing tool and Concierge plan to test landing page CTAs. The team switched from “...Sign up for free” to “Trial for free,” leading to a big increase in trial starts. Unbounce’s platform made it easy to run tests and track results with just one URL. Going saved time and improved marketing ROI with hands-on support and seamless integrations.

Why Insightly is the Best CRM for Manufacturing Business Moduflex | Customer Spotlight

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Insightly CRM

What is Insightly CRM?

Insightly is a customer relationship management (CRM) tool designed for marketing, Sales, and Project Management professionals to assist in complex sales and marketing campaigns.

The platform offers lead management and its data manipulation features include project management capabilities. It helps build relationship with the customers through every step of the customer journey. Some of the features includes relationship linking, contact management, email tracking, opportunity management, quote generation, workflow automation, advanced reporting, and call management. A mobile CRM app is also available to scan business cards and to take audio notes.

The software provides Gmail and Outlook plugins, and tools that helps to integrate with other systems. The marketing campaign effectiveness can be measured using segmenting and speaking with the audiences, sharing content on every interaction and utilizing the customizable dashboard. The business processes can be streamlined further with the help of custom objects and apps.

What is Insightly CRM used for?

Insightly CRM is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Contact List Management, Engagement Management and Workflow Management .

What are the top features of Insightly CRM?

Recording, Personalization and Dashboard are some of the top features of Insightly CRM.

Who uses Insightly CRM?

Insightly CRM is used by Information Technology And Services, Financial Services and Education among other industries.

What are Insightly CRM alternatives?

Less Annoying CRM, Teamgate CRM, Monday Sales CRM and ClickUp are popular alternatives for Insightly CRM.

Where is Insightly CRM located?

Insightly CRM is headquartered at 400-401 West Georgia Street, Vancouver, BC, Canada, V6B 5A1.
lightning

Peers used Insightly CRM for contact list management and engagement management

Insightly CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.24/5

Read Reviews (5)
Analytics

4.44/5

Read Reviews (182)
Custom Reports

3.29/5

Read Reviews (1323)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.24/5

Read Reviews (5)
Analytics

4.44/5

Read Reviews (182)
Custom Reports

3.29/5

Read Reviews (1323)

Software Failure Risk Guidance

?

for Insightly CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Insightly CRM

Unbounce Marketing Solutions Inc News

Product

Insightly introduces AI into its CRM platform - TechRadar

Insightly has launched Copilot, an AI assistant integrated into its CRM platform, designed to automate tasks, clean data, and provide insights. This tool aims to enhance CRM adoption across sales, marketing, and customer success by making CRM interactions more conversational. Copilot's features include conversational task management, AI-powered data hygiene, and insight generation, helping small and mid-market organizations operate like larger enterprises.

Product

Unbounce Fast-Tracks AI and Feature Innovation to Empower GTM Teams

Unbounce has announced new AI capabilities and feature integrations for its go-to-market platform, enhancing tools for sales, marketing, and customer success teams. Key updates include AI email summarization, CRM integration, and 100+ new landing page templates. These enhancements follow Unbounce's merger with Insightly, aiming to deliver scalable, easy-to-use solutions that improve lead management and revenue generation.

Product

Unbounce Fast-Tracks AI and Feature Innovation to Empower GTM Teams - PR Newswire

Unbounce has introduced new AI capabilities and feature integrations to enhance its go-to-market software platform. These innovations include AI email summarization, CRM integration, and over 100 new landing page templates. The enhancements aim to empower sales, marketing, and customer success teams by simplifying processes and improving efficiency. This development follows Unbounce's merger with Insightly in 2024, leveraging combined engineering efforts to deliver smarter, AI-powered tools.

Executive

The Conversation: New Unbounce CEO and veteran executive Steve Oriola on how his company can rebound from layoffs and a turbulent tech sector - BCBusiness

Steve Oriola, the new CEO of Unbounce, discusses strategies to recover from layoffs and challenges in the tech industry.

Unbounce Marketing Solutions Inc Profile

Company Website

https://unbounce.com/

Year Founded

2009

HQ Location

400-401 West Georgia Street, Vancouver, BC, Canada, V6B 5A1

Employees

101-250

Social

Financials

PRIVATE