cuspera logo CUSPERA

Insightly CRM vs Blackbaud eTapestry: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Insightly CRM vs. Blackbaud eTapestry is based on a specific set of business needs and context. The comparison uses 14033 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Insightly CRM and Blackbaud eTapestry

Insightly CRM, Blackbaud eTapestry, Freshsales, Pipeline CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Insightly CRM covers Contact List Management with E-Mail, Engagement Management with E-Mail, Lead Tracking, Workflow Management, etc.

Blackbaud eTapestry focuses on Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

"Insightly does everything in the most intuitive way possible. " - Seth Rodden

"The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. " - Karen Tuecke

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Insightly CRM

Focus area

Insightly CRM is better than Blackbaud eTapestry for

Software Failure Risk

  • medium

logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Insightly CRM for

Software Failure Risk

  • medium

About

CRM Software for Gmail, G Suite and Outlook.

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Age

2009

1981

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

108

55

Total Goals
(we found evidences for)

13

9

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


engagement management

engaging and following up


workflow management



communication management

sending & publishing communications

tracking & monitoring communications


sales document management

proposal & quote management

contract management



opportunity management


generation of new leads


conversion management


relationship management


pipeline management


campaign management

campaign monitoring




business development


helpdesk management


social media management

social media analytics


training & onboarding




sales call management

meeting management


products & pricelist management


knowledge management



customer feedback management

measuring customer satisfaction

measuring net promoter score



account management


competitive intelligence





follower management


rating and review management






customer case management




sales review & feedback


lifetime value management


revenue cycle management



loyalty management

identify target customers


trade show marketing



calendar management


advocacy management


sales commission management


discount management


promotion management




motivation management



renewal management


personalized marketing





content management


lead qualification


membership management


courses & assessment

track learning progress




international marketing


merger and acquisition


touchpoint management


social media marketing


channel management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Launch new products

  • Improve consistency

  • Improve efficiency

  • Scale best practices

  • Increase average basket value

  • See 10 more
  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • video

  • print media

  • magazine

  • promotions

  • chat

  • point of sale

  • omnichannel

  • Slack

  • See 11 more
  • e-mail

  • offline

  • causes and charity

  • phone calls

  • social media

  • website

  • video

  • print media

  • magazine

  • promotions

  • chat

  • point of sale

  • omnichannel

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting