Comparison Summary
This comparison report of Insightly CRM vs. Customer.io is based on a specific set of business needs and context. The comparison uses 12664 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Insightly CRM and Customer.io
Insightly CRM, Freshsales, Pipeline CRM, etc., belong to a category of solutions that help CRM, whereas Customer.io, Upland adestra, Marigold Engage, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Insightly CRM covers Contact List Management with E-Mail, Engagement Management with E-Mail, Lead Tracking, Workflow Management, etc.
Customer.io focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Workflow Management with E-Mail, Training & Onboarding with E-Mail, etc.
"We wanted one system that could do everything that we were doing with three separate systems, so we went with Insightly. Insightly’s price point was also very appealing and allowed us to reduce our costs by 40%. " - Jamie Paton
"Communicating with our audience in the right way at the right time with the right messages is critical for us to convert non-paying users into customers, which is why we trust Customer.io to manage and help us with those communications tactics. " - Hamish Elmslie
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
CRM Software for Gmail, G Suite and Outlook.
Send Automated Messages. Deliver Results.
Age
2009
2012
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
108
65
Total Goals
(we found evidences for)
13
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve visibility
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Improve ROI
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Launch new products
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Improve consistency
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Improve efficiency
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Scale best practices
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Increase average basket value
- See 10 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve internal communications
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Grow market share
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Scale best practices
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Enter new markets internationally or locally
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Build brand awareness
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Launch new products
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Improve ROI
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Improve brand engagement
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Improve efficiency
- See 9 more
Top Channels
Channels Used
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e-mail
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newsletter
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promotions
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website
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social media
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text SMS
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mobile
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phone calls
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video
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chat
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Slack
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mobile app
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games
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Instagram
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Facebook
-
mass media
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Twitter
-
user generated content
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blogs
- See 16 more
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e-mail
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newsletter
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promotions
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website
-
social media
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text SMS
-
mobile
-
phone calls
-
video
-
chat
-
Slack
-
mobile app
-
games
-
Instagram
-
Facebook
-
mass media
-
Twitter
-
user generated content
-
blogs
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
