Comparison Summary
This comparison report of Insightly CRM vs. SAP Customer Experience is based on a specific set of business needs and context. The comparison uses 15473 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Insightly CRM and SAP Customer Experience
Insightly CRM, SAP Customer Experience, Freshsales, Pipeline CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Insightly CRM covers Contact List Management with E-Mail, Engagement Management with E-Mail, Lead Tracking, Workflow Management, etc.
SAP Customer Experience focuses on Engagement Management, Sales Document Management, Helpdesk Management with Phone Calls, Relationship Management with Channel Partners, etc.
"Insightly does everything in the most intuitive way possible. " - Seth Rodden
"Our customers depend on us to help them celebrate their employees, and we depend on SAP Customer Experience to provide customers with a digital experience that their employees can use to select customized rewards. " - Sarah Williams
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Insightly CRM
Focus area
Insightly CRM is better than SAP Customer Experience for
Software Failure Risk
SAP Customer Experience
Focus area
SAP Customer Experience is better than Insightly CRM for
Software Failure Risk
About
CRM Software for Gmail, G Suite and Outlook.
Software to understand customers and engage them while growing revenue
Age
2009
1972
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
108
101
Total Goals
(we found evidences for)
13
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve visibility
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Improve ROI
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Launch new products
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Improve consistency
-
Improve efficiency
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Scale best practices
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Increase average basket value
- See 10 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase customer life time value
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Improve brand engagement
-
Improve stakeholder relations
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Launch new products
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Establish thought leadership
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Improve internal communications
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Build brand awareness
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Manage risk
- See 13 more
Top Channels
Channels Used
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phone calls
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channel partners
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promotions
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social media
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offline
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omnichannel
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mobile
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e-mail
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point of sale
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on premises
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chat
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website
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user generated content
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blogs
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mobile app
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trade shows
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text SMS
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support groups
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events
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Whatsapp
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Facebook
-
Slack
-
Twitter
-
video
- See 21 more
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phone calls
-
channel partners
-
promotions
-
social media
-
offline
-
omnichannel
-
mobile
-
e-mail
-
point of sale
-
on premises
-
chat
-
website
-
user generated content
-
blogs
-
mobile app
-
trade shows
-
text SMS
-
support groups
-
events
-
Whatsapp
-
Facebook
-
Slack
-
Twitter
-
video
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
