Comparison Summary
This comparison report of Instabug vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 5457 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Instabug and Customer Thermometer
Instabug, Customer Thermometer, Thematic, Canny, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Instabug covers Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.
"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer. " - Antoine Loisance
"We're getting a 66% response rate. It's transformed my business. " - Jack Brunsdon
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Customer Thermometer
Focus area
Customer Thermometer is better than Instabug for
Software Failure Risk
About
Feedback Tool to Accelerate the Entire Mobile Team Workflow
Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
45
46
Total Goals
(we found evidences for)
7
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Scale best practices
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Improve efficiency
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Improve stakeholder relations
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Acquire customers
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Launch new products
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Improve digital and social presence
- See 4 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Improve ROI
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Improve visibility
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Build brand awareness
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Improve digital and social presence
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Establish thought leadership
- See 7 more
Top Channels
Channels Used
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e-mail
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promotions
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phone calls
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social media
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channel partners
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Twitter
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offline
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support groups
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user generated content
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blogs
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on premises
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website
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Instagram
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mass media
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television
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games
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events
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trade shows
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LinkedIn
- See 16 more
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e-mail
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promotions
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phone calls
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social media
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channel partners
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Twitter
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offline
-
support groups
-
user generated content
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blogs
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on premises
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website
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Instagram
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mass media
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television
-
games
-
events
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trade shows
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LinkedIn
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
