cuspera logo CUSPERA

Instabug vs Qualtrics CoreXM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Instabug vs. Qualtrics CoreXM is based on a specific set of business needs and context. The comparison uses 10196 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Instabug and Qualtrics CoreXM

Instabug, Qualtrics CoreXM, Thematic, Canny, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Instabug covers Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.

Qualtrics CoreXM focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.

"A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information l...ike device and OS. " - Breann Johnson

"Qualtrics helps us be perfect in what we deliver to consumers " - Chobani

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Instabug

Focus area

Instabug is better than Qualtrics CoreXM for

Software Failure Risk

  • medium

logo Qualtrics CoreXM

Focus area

Qualtrics CoreXM is better than Instabug for

Software Failure Risk

  • low

About

Feedback Tool to Accelerate the Entire Mobile Team Workflow

Experience Management Software to gather experience insights and take action

Age

2002

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

45

65

Total Goals
(we found evidences for)

7

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


workflow management



engagement management

engaging and following up


training & onboarding


products & pricelist management


communication management

sending & publishing communications



social media management

social media analytics

engaging on social media

scheduling post to social media


segmentation and targeting


sales review & feedback


relationship management


rating and review management


contact list management

creating contact list



lifetime value management



lead qualification

lead qualification: technographic


generation of new leads


reputation management


competitive intelligence




loyalty management

customise loyalty program




proposal & quote management



contract management


sales document management

proposal & quote management

contract management



campaign management



knowledge management




content management


distribution management


create learning path


courses & assessment

create learning path


conference call management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Acquire customers

  • Launch new products

  • Improve digital and social presence

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more
  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting