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Instabug vs SurveyMethods: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Instabug vs. SurveyMethods is based on a specific set of business needs and context. The comparison uses 4558 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Instabug and SurveyMethods

Instabug, SurveyMethods, Thematic, Canny, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Instabug covers Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.

SurveyMethods focuses on Customer Feedback Management with Newsletter, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.

"Instabug is one of the SDKs that we install from the get-go. What we mainly use it for is the feedback loop feature — being able to have an easy way for any person on the team or any stakeholder, anybody that’s testing it, to easily report bugs, fee...dback, whatever they want to do, and draw on the screen and send a note. " - Joe Minkiewicz

"We have tried a number of applications but none had the flexibility, range of tools, selection of output types, and the ease of use that SurveyMethods provides. We have staff at various levels of aptitude with computer applications and all are produ...cing useful reports with very minimal training. Simply put, there is nothing like SurveyMethods. " - Ralph La Tella

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Instabug

Focus area

Instabug is better than SurveyMethods for

Software Failure Risk

  • medium

logo SurveyMethods

Focus area

Software Failure Risk

  • low

About

Feedback Tool to Accelerate the Entire Mobile Team Workflow

SurveyMethods | Online Survey Software | Data Analysis ...

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

33

Total Goals
(we found evidences for)

7

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


workflow management


helpdesk management


engagement management

engaging and following up


training & onboarding


products & pricelist management


communication management

sending & publishing communications



social media management

social media analytics

scheduling post to social media


segmentation and targeting


sales review & feedback


relationship management


rating and review management


contact list management



lifetime value management



lead qualification

lead qualification: technographic


generation of new leads


reputation management


customer case management




create learning path


courses & assessment

create learning path


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Acquire customers

  • Launch new products

  • Improve digital and social presence

  • See 4 more
  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Acquire customers

  • See 5 more

Top Channels

Channels Used

  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more
  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting