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IntelliTicks vs SmartAction: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of IntelliTicks vs. SmartAction is based on a specific set of business needs and context. The comparison uses 1114 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing IntelliTicks and SmartAction

IntelliTicks, and SmartAction belong to a category of solutions that help Chatbot. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

IntelliTicks covers Engagement Management with Website, Generation Of New Leads, Conversion Management with Website, Capturing Leads with Website, etc.

SmartAction focuses on Helpdesk Management with Phone Calls, Customer Feedback Management with Promotions, Order Management with Phone Calls, Engagement Management, etc.

"An agile and meaningful connect with a website visitor to make them a customer It provides all the necessary bells and whistles to not only achieve it, but also provide us with a slick reporting interface which enhances the user experience. " - Prashant Pathak

"With our Virtual Agent, we have been able to provide our clients with cost-effective ways to collect patient-pay receivables without the cost of additional headcount. " - Jennifer Leon

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo IntelliTicks

Focus area

IntelliTicks is better than SmartAction for

Software Failure Risk

  • medium

logo SmartAction

Focus area

Software Failure Risk

  • medium

About

AI-Powered Live Chat for Sales

conversational AI, Virtual Agents for Call Center Automation

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

20

30

Total Goals
(we found evidences for)

5

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


generation of new leads


conversion management





training & onboarding


rating and review management


helpdesk management


measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score



contact list management


loyalty management


sales incentive management





billing and invoice management


competitive intelligence


membership management


sending & publishing communications


communication management

sending & publishing communications


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Grow market share

  • Improve digital and social presence

  • Acquire customers

  • See 2 more
  • Enhance customer relationships

  • Improve ROI

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • omnichannel

  • promotions

  • chat

  • text SMS

  • user generated content

  • blogs

  • See 4 more
  • phone calls

  • omnichannel

  • promotions

  • chat

  • text SMS

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting