Comparison Summary
Introducing Intercom and Unblu
Intercom, Unblu, Livechat, Freshdesk Messaging, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Intercom covers Engagement Management with Chat, Helpdesk Management with Chat, Training & Onboarding, Communication Management with E-Mail, etc.
Unblu focuses on Engagement Management, Collaboration, Sales Document Management, Customer Feedback Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Complete customer communications platform with bots, apps, product tours, and more
Messenger, Live Chat, Video and Co-Browsing - Unblu
Financials
SERIES D
Business Need
Total Processes
(we found evidences for)
127
35
Total Goals
(we found evidences for)
18
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Launch new products
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Improve internal communications
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Establish thought leadership
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Build brand awareness
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Grow market share
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Improve efficiency
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Reduce bounce
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Improve digital and social presence
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Improve consistency
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Improve brand engagement
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Increase customer life time value
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Improve navigation
- See 15 more
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Acquire customers
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Improve digital and social presence
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Enhance customer relationships
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Increase sales & revenue
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Enter new markets internationally or locally
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Grow market share
- See 3 more
Top Channels
Channels Used
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phone calls
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chat
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video
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mobile
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omnichannel
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website
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Whatsapp
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games
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mobile app
- See 6 more
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phone calls
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chat
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video
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mobile
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omnichannel
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website
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Whatsapp
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games
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mobile app
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
