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Intouch CRM vs Copper: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch CRM vs. Copper is based on a specific set of business needs and context. The comparison uses 5237 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Copper

Intouch CRM, Copper, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Copper focuses on Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking, Lead Management, etc.

"I highly recommend working with InTouch. Their CRM system is easy to use, and they have always been happy to help answer any questions we have had. We look forward to having a continued mutually profitable relationship with them. " - Andrew Tucker

"We design, build, deploy and operate the world's most productive indoor farming solutions. Our TerraFarms are co-located next to distribution centers and points of consumption. In turn, food miles are eliminated, therefore greatly reducing our carbo...n footprint while providing fresh, locally grown produce. " - Brandon Martin

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than Copper for

Software Failure Risk

  • medium

logo Copper

Focus area

Copper is better than Intouch CRM for

Software Failure Risk

  • medium

About

CRM system with full Sales and Marketing Features

Copper | CRM Software Built for Google & G-Suite

Age

2005

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

89

Total Goals
(we found evidences for)

4

13

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management


lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic


billing and invoice management



pipeline management


generation of new leads


calendar management



communication management

sending & publishing communications


conversion management



customer feedback management



discount management


promotion management


engagement management

engaging and following up









social media marketing



knowledge management


campaign management


customer case management


relationship management


workflow management


business development


contract management


proposal & quote management



sales document management

contract management

proposal & quote management


training & onboarding


opportunity management


meeting management



sales call management

meeting management


account management



social media analytics


social media management

social media analytics


follower management



conference call management


competitive intelligence


products & pricelist management


sales review & feedback


rating and review management


content management





segmentation and targeting


relationship marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more
  • e-mail

  • phone calls

  • offline

  • mobile

  • point of sale

  • website

  • mobile app

  • video

  • social media

  • on premises

  • promotions

  • user generated content

  • blogs

  • chat

  • Facebook

  • events

  • trade shows

  • Slack

  • games

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting