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Intouch CRM vs FLG: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch CRM vs. FLG is based on a specific set of business needs and context. The comparison uses 1916 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and FLG

Intouch CRM, FLG, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

FLG focuses on Engagement Management, Generation Of New Leads with Text SMS, Workflow Management with E-Mail, Social Media Management, etc.

"I attended a course on marketing automation, run by InTouchCRM. Matthew was the trainer. I came away with a really well thought out automation which I’d say is 100 times better than any automation I’ve done to date. " - Matthew Broadbent

"We’re really pleased with Appointments, in particular the integration with Google Calendar. " - Amy Milner

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than FLG for

Software Failure Risk

  • medium

logo FLG

Focus area

FLG is better than Intouch CRM for

Software Failure Risk

  • low

About

CRM system with full Sales and Marketing Features

Online CRM for SMEs that manage leads and automate customer touchpoints

Age

2005

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

45

51

Total Goals
(we found evidences for)

4

7

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management


lead qualification

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic


billing and invoice management



pipeline management


generation of new leads


calendar management



communication management

sending & publishing communications


conversion management



customer feedback management



discount management


promotion management


engagement management

engaging and following up









social media marketing



knowledge management


campaign management


customer case management


relationship management


workflow management



social media analytics


social media management

social media analytics



meeting management


sales call management

meeting management


account management


proposal & quote management



sales document management

proposal & quote management


training & onboarding


competitive intelligence


distribution management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve ROI

  • See 4 more

Top Channels

Channels Used

  • text SMS

  • phone calls

  • e-mail

  • user generated content

  • blogs

  • website

  • mobile

  • offline

  • social media

  • point of sale

  • newsletter

  • games

  • on premises

  • review sites

  • See 11 more
  • text SMS

  • phone calls

  • e-mail

  • user generated content

  • blogs

  • website

  • mobile

  • offline

  • social media

  • point of sale

  • newsletter

  • games

  • on premises

  • review sites

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting