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Intouch CRM vs Follow Up Boss: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch CRM vs. Follow Up Boss is based on a specific set of business needs and context. The comparison uses 2145 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Follow Up Boss

Intouch CRM, Follow Up Boss, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Follow Up Boss focuses on Engagement Management, Generation Of New Leads with E-Mail, Lead Engagement, Collaboration with Phone Calls, etc.

"Matthew provided advice to me when I was setting up my new business. His advice and reasoning has already proved to be spot on. In particular we have seen excellent returns from the marketing material he advised on. I am just getting started with In...Touch and look forward to progressing with that. " - Colin Flounders

"Your leaderboard...it's awesome. I have my team meeting, we talk about the leaderboard. We know who's doing well, who's busy. " - Anthony Malafronte

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Software Failure Risk

  • medium

logo Follow Up Boss

Focus area

Follow Up Boss is better than Intouch CRM for

Software Failure Risk

  • low

About

CRM system with full Sales and Marketing Features

Real Estate CRM and Lead Management Software to deliver an incredible customer experience

Age

2005

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

45

54

Total Goals
(we found evidences for)

4

7

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management


lead qualification

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic


billing and invoice management



pipeline management


generation of new leads


calendar management



communication management

sending & publishing communications


conversion management



customer feedback management



discount management


promotion management


engagement management

engaging and following up









social media marketing



knowledge management


campaign management


customer case management


relationship management


workflow management





sales call management




training & onboarding


social media analytics


scheduling post to social media


social media management

social media analytics

scheduling post to social media


follower management


contract management


sales document management

contract management


motivation management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more
  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Improve brand engagement

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • website

  • mobile

  • Facebook

  • text SMS

  • games

  • mobile app

  • video

  • offline

  • on premises

  • chat

  • Slack

  • mass media

  • Twitter

  • out of home

  • billboards

  • Facebook page

  • radio

  • television

  • promotions

  • See 19 more
  • phone calls

  • e-mail

  • social media

  • website

  • mobile

  • Facebook

  • text SMS

  • games

  • mobile app

  • video

  • offline

  • on premises

  • chat

  • Slack

  • mass media

  • Twitter

  • out of home

  • billboards

  • Facebook page

  • radio

  • television

  • promotions

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting