Comparison Summary
This comparison report of Intouch CRM vs. Front is based on a specific set of business needs and context. The comparison uses 3917 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Intouch CRM and Front
Intouch CRM, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM, whereas Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.
Front focuses on Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
"InTouch has revolutionised the way I market to my clients with great success. " - Michael Wiehahn
"Being able to discuss the content of an email directly on the email thread in Front is huge. " - Warren Kucker
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
CRM system with full Sales and Marketing Features
Customer Communication hub connecting all communication channels
Age
2005
2013
Financials
PRIVATE
SERIES D
Business Need
Total Processes
(we found evidences for)
45
68
Total Goals
(we found evidences for)
4
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve digital and social presence
- See 1 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Improve visibility
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Improve stakeholder relations
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Improve consistency
- See 9 more
Top Channels
Channels Used
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e-mail
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chat
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social media
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text SMS
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phone calls
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Facebook
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user generated content
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website
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blogs
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Twitter
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Slack
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video
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promotions
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omnichannel
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offline
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on premises
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mobile
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mobile app
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mass media
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television
-
movies
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print media
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magazine
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point of sale
- See 21 more
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e-mail
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chat
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social media
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text SMS
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phone calls
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Facebook
-
user generated content
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website
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blogs
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Twitter
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Slack
-
video
-
promotions
-
omnichannel
-
offline
-
on premises
-
mobile
-
mobile app
-
mass media
-
television
-
movies
-
print media
-
magazine
-
point of sale
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
