cuspera logo CUSPERA

Intouch CRM vs LionDesk: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch CRM vs. LionDesk is based on a specific set of business needs and context. The comparison uses 1237 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and LionDesk

Intouch CRM, LionDesk, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

LionDesk focuses on Drip Marketing with E-Mail, Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with Phone Calls, etc.

"Matthew is extremely knowledgeable in sales and marketing technology. He demonstrated that to us loud and clear when he provided Sales Plus Profit with set up, training and consultancy on our InTouch system. He’s very approachable, nothing too much ...bother and above all of this he’s a thoroughly good guy. " - Matt Garman

"Looking at my deals daily helps me keep track of what needs to be done. Beats the heck out of a spreadsheet (which is what I have been using!). " - Rachele Evers

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than LionDesk for

Software Failure Risk

  • medium

logo LionDesk

Focus area

LionDesk is better than Intouch CRM for

Software Failure Risk

  • medium

About

CRM system with full Sales and Marketing Features

Cloud-Based CRM & Communications Tool for Realtors & Brokers

Age

2005

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

49

Total Goals
(we found evidences for)

4

5

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management


lead qualification

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic


billing and invoice management



pipeline management


generation of new leads


calendar management



communication management

sending & publishing communications


conversion management



customer feedback management



discount management


promotion management


engagement management

engaging and following up









social media marketing



knowledge management


campaign management


customer case management


relationship management


workflow management




proposal & quote management


sales document management

proposal & quote management


revenue cycle management



referral management


distribution management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Grow market share

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • video

  • phone calls

  • text SMS

  • social media

  • website

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • chat

  • promotions

  • mobile

  • mobile app

  • See 11 more
  • e-mail

  • video

  • phone calls

  • text SMS

  • social media

  • website

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • chat

  • promotions

  • mobile

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting