Comparison Summary
This comparison report of Intouch CRM vs. Merchant Relationship Management is based on a specific set of business needs and context. The comparison uses 2224 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Intouch CRM and Merchant Relationship Management
Intouch CRM, Merchant Relationship Management, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.
Merchant Relationship Management focuses on Sales Document Management, Lead Management, Helpdesk Management, Training & Onboarding, etc.
"As a new company, it is vital that we manage our potential business and prospective customers in an orderly and effective way. InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to ...bring these deals through to completion. We recommend it to any business keen to grow and communicate professionally with their customers. " - Marco Boi Managing
"The IRIS Team has always been extraordinary! From both a consultative perspective and adapting the program to fit our needs. We love the software! " - Nate Christian
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Intouch CRM
Focus area
Intouch CRM is better than Merchant Relationship Management for
Software Failure Risk
Merchant Relationship Management
Focus area
Merchant Relationship Management is better than Intouch CRM for
Software Failure Risk
About
CRM system with full Sales and Marketing Features
CRM & Underwriting Platform
Age
2005
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
45
53
Total Goals
(we found evidences for)
4
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve digital and social presence
- See 1 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Manage risk
-
Improve efficiency
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Improve visibility
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Improve digital and social presence
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Reduce bounce
- See 8 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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user generated content
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blogs
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chat
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Slack
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text SMS
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social media
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Facebook
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offline
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point of sale
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causes and charity
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support groups
- See 11 more
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phone calls
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e-mail
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website
-
user generated content
-
blogs
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chat
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Slack
-
text SMS
-
social media
-
Facebook
-
offline
-
point of sale
-
causes and charity
-
support groups
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
