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Intouch CRM vs Pipedrive: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch CRM vs. Pipedrive is based on a specific set of business needs and context. The comparison uses 19423 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Pipedrive

Intouch CRM, Pipedrive, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Pipedrive focuses on Engagement Management with E-Mail, Lead Tracking, Lead Management, Sales Document Management with E-Mail, etc.

"Matthew is extremely knowledgeable in sales and marketing technology. He demonstrated that to us loud and clear when he provided Sales Plus Profit with set up, training and consultancy on our InTouch system. He’s very approachable, nothing too much ...bother and above all of this he’s a thoroughly good guy. " - Matt Garman

"Our courses are really affordable and we provide no-questions-asked financial aid. With our internships, students can come in and participate with little upfront cost. If accepted into the program, students go through three weeks of intense bootcamp... training and we actually pair them up with a guaranteed paid internship for nine weeks. Students get to jump into an industry of their choice (data science, UX, digital marketing, or software engineering), ready to hit the ground running with the training they have received. " - Angela Koukoulas

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than Pipedrive for

Software Failure Risk

  • medium

logo Pipedrive

Focus area

Pipedrive is better than Intouch CRM for

Software Failure Risk

  • medium

About

CRM system with full Sales and Marketing Features

Sales CRM & Pipeline Management Software

Age

2005

2010

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

45

128

Total Goals
(we found evidences for)

4

20

Top Processes

Evidences indicate better relative satisfaction



contact list management


lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic


billing and invoice management




generation of new leads


calendar management



communication management

sending & publishing communications


conversion management



customer feedback management



discount management


promotion management


engagement management

engaging and following up









social media marketing



knowledge management


campaign management


customer case management


relationship management


workflow management


touchpoint management



lifetime value management


channel management


business development


loyalty management


proposal & quote management


contract management




sales document management

proposal & quote management

contract management




meeting management



sales call management

meeting management


training & onboarding


social media analytics


scheduling post to social media


managing social media account


social media management

social media analytics

scheduling post to social media

managing social media account


follower management


account management


opportunity management


products & pricelist management








content management


performance management


sales review & feedback



revenue cycle management


rating and review management





segmentation and targeting


competitive intelligence




motivation management


international marketing


community building


conference call management


trade show marketing


outbound marketing


referral management




payment management



subscription management


sales commission management



community marketing


advocacy management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve efficiency

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Build brand awareness

  • Shorten ramp up time

  • Grow market share

  • Improve brand engagement

  • Launch new products

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve navigation

  • Increase average basket value

  • Increase customer life time value

  • Improve digital and social presence

  • See 17 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • point of sale

  • social media

  • mobile app

  • on premises

  • chat

  • newsletter

  • promotions

  • games

  • video

  • user generated content

  • blogs

  • text SMS

  • Facebook

  • Slack

  • causes and charity

  • trade shows

  • support groups

  • LinkedIn

  • review sites

  • coupons

  • Amazon

  • events

  • channel partners

  • G2crowd

  • Skype

  • See 27 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • point of sale

  • social media

  • mobile app

  • on premises

  • chat

  • newsletter

  • promotions

  • games

  • video

  • user generated content

  • blogs

  • text SMS

  • Facebook

  • Slack

  • causes and charity

  • trade shows

  • support groups

  • LinkedIn

  • review sites

  • coupons

  • Amazon

  • events

  • channel partners

  • G2crowd

  • Skype

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting