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Intouch CRM vs Surefyre: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch CRM vs. Surefyre is based on a specific set of business needs and context. The comparison uses 634 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Surefyre

Intouch CRM, Surefyre, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Surefyre focuses on Sales Document Management, Workflow Management with Phone Calls, Lead Tracking, Sales Commission Management, etc.

"Matt was very friendly and knowledgeable. He talked us through each section of InTouch with demonstrations, giving us different ideas and ensuring we all understood as he was going along. We would highly recommend a training day with Matt to help to... explore the various functions of InTouch. " - Terry Mohammed

"Surefyre has saved the company time and money. After we moved to Surefyre, we found the system to be faster, more secure and much more flexible than our previous system. Since Surefyre is designed intuitively, it is easier to train new agents on our... systems and processes. " - ANDREW HETZLER

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than Surefyre for

Software Failure Risk

  • medium

logo Surefyre

Focus area

Software Failure Risk

  • medium

About

CRM system with full Sales and Marketing Features

Submission automation platform for modern MGAs, wholesalers, and carriers

Age

2005

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

11

Total Goals
(we found evidences for)

4

2

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management


lead qualification

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic


billing and invoice management



pipeline management


generation of new leads


calendar management



communication management

sending & publishing communications


conversion management



customer feedback management



discount management


promotion management


engagement management

engaging and following up









social media marketing



knowledge management


campaign management


customer case management


relationship management


workflow management


proposal & quote management


sales document management

proposal & quote management


sales commission management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more
  • Improve digital and social presence

  • Enhance customer relationships

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • point of sale

  • See 1 more
  • e-mail

  • phone calls

  • offline

  • point of sale

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting