Intouch survey vs Opiniator: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Intouch survey low Failure Risk for Opiniator medium

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Comparison Summary

This comparison report of Intouch survey vs. Opiniator is based on a specific set of business needs and context. The comparison uses 745 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch survey and Opiniator

Intouch survey, and Opiniator belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

Opiniator focuses on Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.

"Combating underage use is a key priority at Juul Labs as we work to create a more responsible marketplace for vapor products. Intouch Insight has been a valued partner in these efforts, helping us implement a variety of underage use prevention progr...ams, including bolstering our age-verification capabilities and expanding our mystery shop program at retail. We look forward to building on this collaboration as Juul Labs strives to reset the vapor category in the U.S. and earn trust among key stakeholders. " - Ross B

"Our goal was to allow easy visitor feedback and reduce the time and cost of our previous paper and phone-based system across our 35 rest areas. I would highly recommend Opiniator. Their staff have been exceptionally clear in their explanations. We ...also appreciate all the data is shown in an online dashboard. The most outstanding part has been the constant innovation in the tool. " - Heather Swanson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Intouch survey

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Opiniator

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

Feedback Collection Software to collect customer feedback to drive improvements

Customer feedback platform that captures ratings, comments and feedback

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (73)

Read Reviews (35)

measuring customer satisfaction

Read Reviews (18)

Read Reviews (4)

measuring net promoter score

Read Reviews (8)

Read Reviews (2)

helpdesk management

Read Reviews (20)

Read Reviews (10)

engagement management

Read Reviews (15)

Read Reviews (2)

engaging and following up

event management

communication management

Read Reviews (7)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (0)

loyalty management

Read Reviews (7)

Read Reviews (1)

campaign management

campaign analytics

capturing leads

customer case management

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (6)

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Acquire customers
Scale best practices
Improve brand engagement
Increase average basket value
Improve efficiency
Build brand awareness
Improve digital and social presence
Improve ROI
Launch new products
See 7 more

Acquire customers
Improve ROI
Enhance customer relationships

Top Channels

Channels Used

phone calls
e-mail
promotions
text SMS
user generated content
blogs
support groups
mobile
coupons
social media
See 7 more

phone calls
e-mail
promotions
text SMS
user generated content
blogs
support groups
mobile
coupons
social media
See 7 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Intouch survey vs Opiniator: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of Intouch survey vs. Opiniator is based on a specific set of business needs and context. The comparison uses 745 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch survey and Opiniator

Intouch survey, and Opiniator belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

Opiniator focuses on Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Intouch survey

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Opiniator

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Intouch survey

Get a personalised risk report for Opiniator

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.