Comparison Summary
This comparison report of Intouch survey vs. Qualtrics CoreXM is based on a specific set of business needs and context. The comparison uses 6960 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Intouch survey and Qualtrics CoreXM
Intouch survey, and Qualtrics CoreXM belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
Qualtrics CoreXM focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.
"It can cost five times more to attract a new customer than it does to retain an existing one. " - Forbes
"We use Qualtrics for everything from simple concept tests to complex conjoints. " - L.L.Bean
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Qualtrics CoreXM
Focus area
Qualtrics CoreXM is better than Intouch survey for
Software Failure Risk
About
Feedback Collection Software to collect customer feedback to drive improvements
Experience Management Software to gather experience insights and take action
Age
2002
Financials
IPO
SERIES C
Business Need
Total Processes
(we found evidences for)
23
65
Total Goals
(we found evidences for)
10
18
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
- See 7 more
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Enhance customer relationships
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Acquire customers
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Grow market share
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Improve brand engagement
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Increase sales & revenue
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Build brand awareness
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Improve ROI
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Launch new products
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Scale best practices
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Increase customer life time value
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Enter new markets internationally or locally
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Improve internal communications
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Establish thought leadership
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Improve digital and social presence
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Improve stakeholder relations
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Manage risk
-
Improve consistency
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Improve efficiency
- See 15 more
Top Channels
Channels Used
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e-mail
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website
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phone calls
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offline
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chat
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social media
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video
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promotions
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events
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trade shows
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on premises
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newsletter
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point of sale
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display advertisement
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Facebook page
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Facebook
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text SMS
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Instagram
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Twitter
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Slack
- See 17 more
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e-mail
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website
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phone calls
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offline
-
chat
-
social media
-
video
-
promotions
-
events
-
trade shows
-
on premises
-
newsletter
-
point of sale
-
display advertisement
-
Facebook page
-
Facebook
-
text SMS
-
Instagram
-
Twitter
-
Slack
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
