Intouch survey vs ServiceGuru Kiosk: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Intouch survey low Failure Risk for ServiceGuru Kiosk medium

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Comparison Summary

This comparison report of Intouch survey vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 609 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch survey and ServiceGuru Kiosk

Intouch survey, and ServiceGuru Kiosk belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.

"The Intouch platform helps us take measurable actions that allow us to better achieve business goals. " - Parker's Kitchen

"We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. " - Bassel Osmani

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Intouch survey

Focus area

Intouch survey is better than ServiceGuru Kiosk for

helpdesk management

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

ServiceGuru Kiosk

Focus area

ServiceGuru Kiosk is better than Intouch survey for

rating and review management

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

Feedback Collection Software to collect customer feedback to drive improvements

Customer Service Review Tool to Collect and Measure Reviews at the Point of Service

Financials

IPO

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (73)

Read Reviews (19)

measuring customer satisfaction

Read Reviews (18)

Read Reviews (2)

measuring net promoter score

Read Reviews (8)

Read Reviews (0)

helpdesk management

Read Reviews (20)

Read Reviews (3)

engagement management

Read Reviews (15)

Read Reviews (0)

engaging and following up

event management

communication management

Read Reviews (7)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (0)

loyalty management

Read Reviews (7)

Read Reviews (1)

campaign management

campaign analytics

capturing leads

customer case management

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (28)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

contact list management

Read Reviews (0)

Read Reviews (2)

sales review & feedback

Read Reviews (0)

Read Reviews (5)

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Acquire customers
Scale best practices
Improve brand engagement
Increase average basket value
Improve efficiency
Build brand awareness
Improve digital and social presence
Improve ROI
Launch new products
See 7 more

Improve digital and social presence
Enhance customer relationships
Grow market share

Top Channels

Channels Used

offline
on premises
review sites
promotions
social media
Facebook
Yelp
website
e-mail
coupons
Tripadvisor
See 8 more

offline
on premises
review sites
promotions
social media
Facebook
Yelp
website
e-mail
coupons
Tripadvisor
See 8 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Intouch survey vs ServiceGuru Kiosk: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of Intouch survey vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 609 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch survey and ServiceGuru Kiosk

Intouch survey, and ServiceGuru Kiosk belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Intouch survey

Focus area

Intouch survey is better than ServiceGuru Kiosk for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

ServiceGuru Kiosk

Focus area

ServiceGuru Kiosk is better than Intouch survey for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Intouch survey

Get a personalised risk report for ServiceGuru Kiosk

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.