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Intouch survey vs SurveyMethods: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch survey vs. SurveyMethods is based on a specific set of business needs and context. The comparison uses 1322 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch survey and SurveyMethods

Intouch survey, and SurveyMethods belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

SurveyMethods focuses on Customer Feedback Management with Newsletter, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.

"Intouch's mobile forms software has been invaluable in helping us adjust day-to-day operations throughout the COVID-19 pandemic. Check is a powerful tool that helps us ensure health and safety, operational, and customer service standards are being m...et. Check helps us address areas requiring improvement immediately! " - Andrew B

"The software is easy to use and covers a broad variety of survey options. Best of all is their customer support services – outstanding! " - Marcia Williams

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch survey

Focus area

Software Failure Risk

  • low

logo SurveyMethods

Focus area

Software Failure Risk

  • low

About

Feedback Collection Software to collect customer feedback to drive improvements

SurveyMethods | Online Survey Software | Data Analysis ...

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

23

33

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


engagement management

engaging and following up



communication management

tracking & monitoring communications


social media management

monitoring social media


loyalty management


campaign management

campaign analytics



customer case management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more
  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Acquire customers

  • See 5 more

Top Channels

Channels Used

  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more
  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting