Comparison Summary
This comparison report of Intouch survey vs. SurveyMethods is based on a specific set of business needs and context. The comparison uses 1322 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Intouch survey and SurveyMethods
Intouch survey, and SurveyMethods belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
SurveyMethods focuses on Customer Feedback Management with Newsletter, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.
"Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training. " - Andrew B
"We have been using SurveyMethods for several years now, primarily for course evaluations. The reporting capability is robust, allowing us to do segmentation analysis, monthly reporting, and to easily create presentations for our leadership. The few ...times we have needed support, our customer service rep has provided personal, professional and timely service. That goes a long way these days! " - Deb Lucas
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Collection Software to collect customer feedback to drive improvements
SurveyMethods | Online Survey Software | Data Analysis ...
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
23
33
Total Goals
(we found evidences for)
10
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Increase average basket value
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Improve efficiency
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Build brand awareness
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Improve digital and social presence
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Improve ROI
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Launch new products
- See 7 more
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Improve internal communications
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Scale best practices
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Launch new products
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Enhance customer relationships
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Improve brand engagement
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Build brand awareness
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Increase sales & revenue
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Acquire customers
- See 5 more
Top Channels
Channels Used
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newsletter
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e-mail
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social media
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phone calls
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website
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Facebook
- See 3 more
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newsletter
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e-mail
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social media
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phone calls
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website
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Facebook
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
