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Intouch survey vs Survio: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch survey vs. Survio is based on a specific set of business needs and context. The comparison uses 1182 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch survey and Survio

Intouch survey, and Survio belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

Survio focuses on Collecting Feedback with Mobile, Market Research, Communication Management, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch survey

Focus area

Software Failure Risk

  • low

logo Survio

Focus area

Software Failure Risk

  • medium

About

Feedback Collection Software to collect customer feedback to drive improvements

Online Survey Software to create surveys easily & get answers fast

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

23

24

Total Goals
(we found evidences for)

10

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


engagement management

engaging and following up



communication management

tracking & monitoring communications


social media management

monitoring social media


loyalty management


campaign management

campaign analytics



customer case management



proposal & quote management


sales document management

proposal & quote management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more
  • Improve efficiency

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • promotions

  • social media

  • website

  • mobile app

  • e-mail

  • print media

  • magazine

  • newsletter

  • Facebook

  • See 7 more
  • mobile

  • promotions

  • social media

  • website

  • mobile app

  • e-mail

  • print media

  • magazine

  • newsletter

  • Facebook

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting