Survio Overview

Survio addresses the challenge of collecting and analyzing customer feedback efficiently. It simplifies the creation of professional surveys, enabling businesses to gather responses across multiple channels. Survio's platform automatically analyzes results, providing data-driven insights that inform decision-making. By integrating into existing workflows, it enhances the ability of teams to act on feedback promptly. The use of BI dashboards further supports data-driven decisions, ensuring businesses can respond effectively to customer needs. Survio's user-friendly interface and multi-channel distribution make it a valuable tool for businesses seeking to understand and improve customer experiences.

Use Cases

Customers recommend Collecting Feedback, Sending & Publishing Communications, Market Research, as the business use cases that they have been most satisfied with while using Survio.

Other use cases:

  • Helpdesk Management
  • Social Media Management
  • Proposal & Quote Management
  • Contract Management
  • Distribution Management
  • Content Sharing
  • International Marketing
See all use cases See less use cases

Business Priorities

Improve Efficiency and Acquire Customers are the most popular business priorities that customers and associates have achieved using Survio.

Other priorities:

  • Improve Digital And Social Presence
  • Increase Sales & Revenue
See all business priorities See less business priorities

Survio Use-Cases and Business Priorities: Customer Satisfaction Data

Survio works with different mediums / channels such as Mobile.

Survio's features include Embedded Survey Forms, Survey Themes Library, Personalization, etc. and Survio support capabilities include Email Support, 24/7 Support, Phone Support, etc. also Survio analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The data will be analysed and subsequently published in a scientific journal...." Peer review by Natalia R., Phd on Biological Science, Research

Survio, SmileBack, SurveyMethods, Medallia Agent Connect, Simplesat, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Survio helps create surveys quickly and easily, collecting data and generating professional reports. It offers templates, mobile-ready surveys, and multi-channel data collection for deeper respondent insights.

Popular Business Setting

for Survio

Top Industries

  • Education
  • Research
  • Retail

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Survio is popular in Education, Research, and Retail and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Survio Use Cases

How does Survio facilitate Collecting Feedback?

How can Survio enhance your Sending & Publishing Communications process?

How can Survio enhance your Market Research process?

How does Survio facilitate Helpdesk Management?

How can Survio optimize your Social Media Management Workflow?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Survio solved their Customer Feedback Management needs. Cuspera uses 715 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

Case Study Möbelix

Möbelix used Survio to conduct online surveys, simplifying employee satisfaction measurement, providing feedback, identifying problems, and reducing costs.

Food & Beverages

CASE STUDY Foodora

Survio helped Foodora collect feedback from its large base of couriers. Foodora needed a way to gather diverse data and understand its riders' needs. Survio made it easy to collect feedback and show ...clear graphs. Riders now feel more involved and can influence company decisions. This led to better satisfaction and smoother operations for Foodora.

Food & Beverages

CASE STUDY Foodora

Customer Foodora improved survey response rates using Survio.

Case Study Möbelix

Möbelix’s way to simplify measuring employee satisfaction.

Financial Services

CASE STUDY Fleetcor

Survio helps Fleetcor collect feedback from B2B clients across 11 EU countries in 6 languages. Fleetcor needed a reliable way to gather data for better decisions and to stay ahead of competitors. Sur...vio's survey platform is easy to use and needs no training. The tool's adaptability and multilingual support make it ideal for Fleetcor's international operations. Survio has improved Fleetcor's ability to run data-driven initiatives and enhance their services.

Video

How to create a survey with Survio

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Frequently Asked Questions(FAQ)

for Survio

What is Survio?

Survio is a survey software for customer satisfaction, employer feedback, market research and other online questionnaires. It helps to improve digital and social presence and improve efficiency.

It a free and easy to use online survey software. Send it to the chosen audience and collect data, sort it and make a professional report. The main advantage of professional online research is to get a deeper knowledge of the respondents.

Its main features include creating an online free survey using templates and designs, mobile-ready surveys, reach respondents via different channels for data collections, analyze and generate the report and much more.

What is Survio used for?

Survio is a Customer Feedback Management Software mainly used by its customers to Improve Efficiency and Acquire Customers by Collecting Feedback, Sending & Publishing Communications and Market Research .

What are the top features of Survio?

Embedded survey forms, Survey themes library and Personalization are some of the top features of Survio.

Who uses Survio?

Survio is used by Education, Research and Retail among other industries.

What are Survio alternatives?

SmileBack, SurveyMethods, Medallia Agent Connect and Simplesat are popular alternatives for Survio.

Where is Survio located?

Survio is headquartered at Hlinky 70, Brno, Czech Republic 60300, CZ.
lightning

Peers used Survio for Collecting feedback and sending & publishing communications

Survio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.55/5 ★

Read Reviews (101)
Analytics

4.36/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.55/5 ★

Read Reviews (101)
Analytics

4.36/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for Survio

Overall Risk Meter

Low Medium High

Top Failure Risks for Survio

Survio s.r.o. Profile

Company Name

Survio s.r.o.

Company Website

https://www.survio.com/en/

HQ Location

Hlinky 70, Brno, Czech Republic 60300, CZ

Employees

11-50

Social

Financials

SEED