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Intouch survey vs Toluna Start: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Intouch survey low Failure Risk for Toluna Start medium
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Comparison Summary

This comparison report of Intouch survey vs. Toluna Start is based on a specific set of business needs and context. The comparison uses 1410 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch survey and Toluna Start

Intouch survey, and Toluna Start belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

Toluna Start focuses on Engaging Conversational Surveys, Collecting Feedback with Social Media, Social Media Management, Market Research, etc.

"Intouch's mobile forms software has been invaluable in helping us adjust day-to-day operations throughout the COVID-19 pandemic. Check is a powerful tool that helps us ensure health and safety, operational, and customer service standards are being m...et. Check helps us address areas requiring improvement immediately! " - Andrew B

"The team at Toluna Singapore have become our go-to agency for fast turn research. Thanks to what this team can deliver, we can run global studies within a few days. I've never seen an agency work so hard to deliver (and I've worked with numerous gre...at agencies). Equally important to me, they have excellent attention to detail to ensure accuracy in everything we do and share. I trust them a lot and see them as an extension of my global team. " - hp

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch survey

Focus area

Software Failure Risk

  • low

logo Toluna Start

Focus area

Toluna Start is better than Intouch survey for

Software Failure Risk

  • medium

About

Feedback Collection Software to collect customer feedback to drive improvements

End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

23

47

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (73)

Read Reviews (27)

measuring customer satisfaction

Read Reviews (18)

Read Reviews (8)

measuring net promoter score

Read Reviews (8)

Read Reviews (2)

helpdesk management

Read Reviews (20)

Read Reviews (8)

engagement management

Read Reviews (15)

Read Reviews (36)

engaging and following up

Read Reviews (10)

Read Reviews (34)

event management

Read Reviews (8)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (3)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (0)

social media management

Read Reviews (7)

Read Reviews (24)

monitoring social media

Read Reviews (7)

Read Reviews (0)

loyalty management

Read Reviews (7)

Read Reviews (4)

campaign management

Read Reviews (5)

Read Reviews (4)

campaign analytics

Read Reviews (2)

Read Reviews (0)

customer case management

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (1)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

content sharing

Read Reviews (0)

Read Reviews (12)

content management

Read Reviews (0)

Read Reviews (12)

content sharing

Read Reviews (0)

Read Reviews (12)

segmentation and targeting

Read Reviews (0)

Read Reviews (5)

products & pricelist management

Read Reviews (0)

Read Reviews (3)

business development

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

sales incentive management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more

  • Build brand awareness

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 5 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • offline

  • point of sale

  • video

  • promotions

  • mobile

  • user generated content

  • blogs

  • print media

  • magazine

  • mass media

  • television

  • mobile app

  • Facebook

  • Twitter

  • LinkedIn

  • Facebook page

  • See 16 more

  • website

  • social media

  • e-mail

  • offline

  • point of sale

  • video

  • promotions

  • mobile

  • user generated content

  • blogs

  • print media

  • magazine

  • mass media

  • television

  • mobile app

  • Facebook

  • Twitter

  • LinkedIn

  • Facebook page

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting