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Intouch survey vs zurvey.io: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch survey vs. zurvey.io is based on a specific set of business needs and context. The comparison uses 615 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch survey and zurvey.io

Intouch survey, and zurvey.io belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch survey covers Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.

"Intouch continues to be a trusted and valued partner at Parkland. The actionable data provided by the mystery shopping and age verification programs helps us understand our customer experience standards and identify areas for growth and training. " - Andrew B

"Zurvey.io has an intuitive GUI and nice graph-type visualization of topics and sentiments that help better understand customer surveys and messages on a larger set of data, e.g correlating sentiments, name entities, locations, and verbs. It supports... almost all European languages handles negations, double negations as well. " - Gábor Karsay

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch survey

Focus area

Intouch survey is better than zurvey.io for

Software Failure Risk

  • low

logo zurvey.io

Focus area

Software Failure Risk

  • medium

About

Feedback Collection Software to collect customer feedback to drive improvements

zurvey.io | A feedback analyser

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

23

11

Total Goals
(we found evidences for)

10

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


helpdesk management


engagement management

engaging and following up



communication management

tracking & monitoring communications


social media management

monitoring social media


loyalty management


campaign management

campaign analytics



customer case management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more
  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • phone calls

  • offline

  • on premises

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting