Comparison Summary
This comparison report of Jira Service Management vs. Datadog is based on a specific set of business needs and context. The comparison uses 4535 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Jira Service Management and Datadog
Jira Service Management, LogMeIn Rescue, teamwork desk, etc., belong to a category of solutions that help Help Desk, whereas Datadog, Ping Identity, Origami Risk, etc., belong to a category of solutions that help Security. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Jira Service Management covers Helpdesk Management, Workflow Management, Collaboration, Training & Onboarding, etc.
Datadog focuses on Collaboration, Helpdesk Management with E-Mail, Training & Onboarding, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Jira Service Management | flexible, collaborative ITSM solution...
Modern monitoring and security
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
38
41
Total Goals
(we found evidences for)
11
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve internal communications
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Improve efficiency
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Acquire customers
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Manage risk
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Scale best practices
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Improve ROI
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Launch new products
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Grow market share
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Build brand awareness
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Improve visibility
- See 8 more
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Enhance customer relationships
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Launch new products
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Manage risk
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Improve internal communications
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Scale best practices
- See 5 more
Top Channels
Channels Used
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chat
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e-mail
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Slack
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phone calls
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social media
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offline
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point of sale
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mobile
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on premises
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website
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games
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review sites
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Amazon
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mobile app
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events
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trade shows
- See 13 more
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chat
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e-mail
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Slack
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phone calls
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social media
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offline
-
point of sale
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mobile
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on premises
-
website
-
games
-
review sites
-
Amazon
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mobile app
-
events
-
trade shows
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High