cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Jira Service Management vs Datadog: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Jira Service Management medium Failure Risk for Datadog low
Know More

Comparison Summary

This comparison report of Jira Service Management vs. Datadog is based on a specific set of business needs and context. The comparison uses 4535 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Jira Service Management and Datadog

Jira Service Management, LogMeIn Rescue, teamwork desk, etc., belong to a category of solutions that help Help Desk, whereas Datadog, Ping Identity, Origami Risk, etc., belong to a category of solutions that help Security. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Jira Service Management covers Helpdesk Management, Workflow Management, Collaboration, Training & Onboarding, etc.

Datadog focuses on Collaboration, Helpdesk Management with E-Mail, Training & Onboarding, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Jira Service Management

Focus area

Software Failure Risk

  • medium

logo Datadog

Focus area

Datadog is better than Jira Service Management for

Software Failure Risk

  • low

About

Jira Service Management | flexible, collaborative ITSM solution...

Modern monitoring and security

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

38

41

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (71)

Read Reviews (36)

workflow management

Read Reviews (32)

Read Reviews (25)

collaboration

Read Reviews (19)

Read Reviews (141)

training & onboarding

Read Reviews (14)

Read Reviews (31)

knowledge management

Read Reviews (14)

Read Reviews (2)

engagement management

Read Reviews (9)

Read Reviews (14)

engaging and following up

Read Reviews (2)

Read Reviews (2)

customer feedback management

Read Reviews (7)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (7)

Read Reviews (1)

communication management

Read Reviews (7)

Read Reviews (9)

sending & publishing communications

Read Reviews (6)

Read Reviews (3)

products & pricelist management

Read Reviews (4)

Read Reviews (3)

community building

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (2)

Read Reviews (0)

meeting management

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (2)

lead qualification

Read Reviews (1)

Read Reviews (10)

lead qualification: technographic

Read Reviews (1)

Read Reviews (10)

competitive intelligence

Read Reviews (0)

Read Reviews (7)

generation of new leads

Read Reviews (0)

Read Reviews (2)

social media analytics

Read Reviews (0)

Read Reviews (24)

social media management

Read Reviews (0)

Read Reviews (24)

social media analytics

Read Reviews (0)

Read Reviews (24)

touchpoint management

Read Reviews (0)

Read Reviews (9)

performance management

Read Reviews (0)

Read Reviews (8)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Improve efficiency

  • Acquire customers

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Grow market share

  • Build brand awareness

  • Improve visibility

  • See 8 more

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Launch new products

  • Manage risk

  • Improve internal communications

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • chat

  • e-mail

  • Slack

  • phone calls

  • social media

  • offline

  • point of sale

  • mobile

  • on premises

  • website

  • games

  • review sites

  • Amazon

  • mobile app

  • events

  • trade shows

  • See 13 more

  • chat

  • e-mail

  • Slack

  • phone calls

  • social media

  • offline

  • point of sale

  • mobile

  • on premises

  • website

  • games

  • review sites

  • Amazon

  • mobile app

  • events

  • trade shows

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting