Comparison Summary

Jitbit Helpdesk: Jitbit-helpdesk is an affordable, fast, and lightweight ticketing system with an on-premises option. It offers a free trial and boasts a good-looking interface.

ManageEngine ServiceDesk Plus: ManageEngine ServiceDesk Plus is a comprehensive ITSM software offering integrated asset management, CMDB, and service desk features. It supports project and enterprise service management for various departments.

logo Jitbit Helpdesk

Focus area

Software Failure Risk

  • medium

logo ManageEngine ServiceDesk Plus

Focus area

ManageEngine ServiceDesk Plus is better than Jitbit Helpdesk for

Software Failure Risk

  • low

Jitbit Helpdesk and ManageEngine ServiceDesk Plus: Customer Satisfaction Data

Most deployed common Use Cases for Jitbit Helpdesk and ManageEngine ServiceDesk Plus

How does Jitbit Helpdesk and ManageEngine ServiceDesk Plus facilitate Helpdesk Management?

What Are the key features of Jitbit Helpdesk and ManageEngine ServiceDesk Plus for Communication Management?

What Are the key features of Jitbit Helpdesk and ManageEngine ServiceDesk Plus for Knowledge Management?

What benefits does Jitbit Helpdesk and ManageEngine ServiceDesk Plus offer for Workflow Management?

About

Jitbit Helpdesk: Ticketing software for your customer service desk.

Service desk software to supercharge IT help desk

Age

1996

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting