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JivoChat vs Acquire™: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of JivoChat vs. Acquire™ is based on a specific set of business needs and context. The comparison uses 1822 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing JivoChat and Acquire™

JivoChat, Acquire™, ProProfs Chat, Tawk.to, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

JivoChat covers Engagement Management with Mobile, Rating And Review Management with Chat, Contact List Management with Social Media, Conversion Management with Social Media, etc.

Acquire™ focuses on Collaboration with Video, Engagement Management with Chat, Sales Call Management with Phone Calls, Training & Onboarding with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo JivoChat

Focus area

JivoChat is better than Acquire™ for

Software Failure Risk

  • low

logo Acquire™

Focus area

Acquire™ is better than JivoChat for

Software Failure Risk

  • medium

About

JivoChat: Live Chat Software for Websites

Acquire: Realtime Customer Support

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

33

53

Total Goals
(we found evidences for)

6

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


rating and review management


contact list management


conversion management


communication management

sending & publishing communications


sales document management

proposal & quote management




helpdesk management


social media management

engaging on social media


sales call management

meeting management


loyalty management

customise loyalty program


customer feedback management

measuring customer satisfaction


content management



training & onboarding



knowledge management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • See 3 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • chat

  • video

  • phone calls

  • website

  • mobile

  • support groups

  • offline

  • mobile app

  • e-mail

  • omnichannel

  • Whatsapp

  • social media

  • promotions

  • events

  • trade shows

  • Twitter

  • on premises

  • user generated content

  • blogs

  • See 16 more
  • chat

  • video

  • phone calls

  • website

  • mobile

  • support groups

  • offline

  • mobile app

  • e-mail

  • omnichannel

  • Whatsapp

  • social media

  • promotions

  • events

  • trade shows

  • Twitter

  • on premises

  • user generated content

  • blogs

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting