Comparison Summary

Kayako: Kayako is a help desk software platform for personal and connected customer service. Exceptional service is delivered across live chat, email, Facebook, and Twitter in multiple languages.

ManageEngine ServiceDesk Plus: ManageEngine ServiceDesk Plus is a comprehensive ITSM software offering integrated asset management, CMDB, and service desk features. It supports project and enterprise service management for various departments.

logo Kayako

Focus area

Kayako is better than ManageEngine ServiceDesk Plus for

Software Failure Risk

  • medium

logo ManageEngine ServiceDesk Plus

Focus area

ManageEngine ServiceDesk Plus is better than Kayako for

Software Failure Risk

  • low

Kayako and ManageEngine ServiceDesk Plus: Customer Satisfaction Data


Kayako in Action: Unique Use Cases

Why is Kayako the best choice for Helpdesk Management?

What solutions does Kayako provide for Engagement Management?

How does Kayako facilitate Knowledge Management?

How efficiently Does Kayako manage your Workflow Management?

What Are the key features of Kayako for Communication Management?

About

Help Desk Software Kayako Unified Customer Service Software

Service desk software to supercharge IT help desk

Age

1996

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting