Comparison Summary

Kayako: Kayako is a help desk software platform for personal and connected customer service. Exceptional service is delivered across live chat, email, Facebook, and Twitter in multiple languages.

SolarWinds Service Desk: Solarwinds Service Desk is an ITSM solution designed to effectively manage employee services. A free trial is available for users.

logo Kayako

Focus area

Kayako is better than SolarWinds Service Desk for

Software Failure Risk

  • medium

logo SolarWinds Service Desk

Focus area

SolarWinds Service Desk is better than Kayako for

Software Failure Risk

  • medium

Kayako and SolarWinds Service Desk: Customer Satisfaction Data

Most deployed common Use Cases for Kayako and SolarWinds Service Desk

What makes Kayako and SolarWinds Service Desk ideal for Helpdesk Management?

How does Kayako and SolarWinds Service Desk address your Workflow Management Challenges?

How efficiently Does Kayako and SolarWinds Service Desk manage your Knowledge Management?


Kayako in Action: Unique Use Cases

What makes Kayako ideal for Engagement Management?

What Are the key features of Kayako for Communication Management?


SolarWinds Service Desk in Action: Unique Use Cases

What benefits does SolarWinds Service Desk offer for Customer Feedback Management?

About

Help Desk Software Kayako Unified Customer Service Software

SolarWinds Service Desk: An IT service management (ITSM) solution that understands what it takes to successfully....

Financials

PRIVATE

M&A

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting