Comparison Summary

Kayako: Kayako is a help desk software platform for personal and connected customer service. Exceptional service is delivered across live chat, email, Facebook, and Twitter in multiple languages.

Sprinklr Service: Sprinklr Service is an AI-powered CCaaS platform for customer engagement across 30+ channels. A 30-day free trial is available.

logo Kayako

Focus area

Kayako is better than Sprinklr Service for

Software Failure Risk

  • medium

logo Sprinklr Service

Focus area

Software Failure Risk

  • medium

Kayako and Sprinklr Service: Customer Satisfaction Data


Kayako in Action: Unique Use Cases

How does Kayako facilitate Helpdesk Management?

What makes Kayako ideal for Knowledge Management?

What solutions does Kayako provide for Workflow Management?


Sprinklr Service in Action: Unique Use Cases

Why is Sprinklr Service the best choice for Engagement Management?

What benefits does Sprinklr Service offer for Social Media Management?

What solutions does Sprinklr Service provide for Customer Feedback Management?

How can Sprinklr Service optimize your Communication Management Workflow?

About

Help Desk Software Kayako Unified Customer Service Software

Leading digital-first, proactive customer service solution.

Age

2009

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting