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Keap CRM vs Twilio SendGrid: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Keap CRM vs. Twilio SendGrid is based on a specific set of business needs and context. The comparison uses 11736 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Keap CRM and Twilio SendGrid

Keap CRM, EngageBay Marketing, 1crm, etc., belong to a category of solutions that help CRM All-in-One, whereas Twilio SendGrid, Elastic Email, MoonMail, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Keap CRM covers Engagement Management with E-Mail, Communication Management with E-Mail, Campaign Management with E-Mail, Contact List Management with E-Mail, etc.

Twilio SendGrid focuses on Communication Management with E-Mail, Campaign Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, etc.

"I increased repeat sales by 80% while reducing time spent working by 60%. " - Jermaine Griggs

"Twilio's cloud model and flexibility also allows us to constantly improve the customer experience without long lead times. " - Scott Post

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Keap CRM

Focus area

Keap CRM is better than Twilio SendGrid for

Software Failure Risk

  • medium

logo Twilio SendGrid

Focus area

Twilio SendGrid is better than Keap CRM for

Software Failure Risk

  • low

About

Keap | Powerful CRM, sales, and marketing

Twilio SendGrid | Send and deliver transactional and marketing emails ...

Age

2008

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

110

52

Total Goals
(we found evidences for)

17

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


campaign monitoring


contact list management

creating contact list



generation of new leads


training & onboarding


workflow management




sales document management

contract management

proposal & quote management








social media management

social media analytics

engaging on social media

scheduling post to social media


referral management


customer feedback management

measuring customer satisfaction

measuring net promoter score


relationship management



content management

content publishing


lead qualification

lead qualification: behavioural



conversion management


loyalty management

identify target customers


pipeline management


rating and review management


opportunity management



lifetime value management


products & pricelist management


social media marketing






billing and invoice management


competitive intelligence


database marketing


follower management


account management



membership management


trade show marketing



segmentation and targeting


personalized marketing



customer case management


payment management



subscription management




courses & assessment

track learning progress


relationship marketing




promotion management




performance management


category management


outbound marketing





reputation management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Scale best practices

  • Improve consistency

  • Launch new products

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve brand engagement

  • Improve visibility

  • Shorten ramp up time

  • Improve efficiency

  • Build brand awareness

  • See 14 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Establish thought leadership

  • Build brand awareness

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • newsletter

  • promotions

  • offline

  • phone calls

  • chat

  • Facebook

  • Instagram

  • point of sale

  • trade shows

  • support groups

  • Twitter

  • on premises

  • omnichannel

  • user generated content

  • blogs

  • mass media

  • video

  • text SMS

  • display advertisement

  • events

  • See 20 more
  • e-mail

  • social media

  • website

  • newsletter

  • promotions

  • offline

  • phone calls

  • chat

  • Facebook

  • Instagram

  • point of sale

  • trade shows

  • support groups

  • Twitter

  • on premises

  • omnichannel

  • user generated content

  • blogs

  • mass media

  • video

  • text SMS

  • display advertisement

  • events

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

high

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting