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Keela vs Zoho Bigin: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Keela vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 1610 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Keela and Zoho Bigin

Keela, Zoho Bigin, Kindful, EveryAction, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Keela covers Engagement Management with Offline, Communication Management with E-Mail, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"Keela made it simple to track donations, follow up with donors, and keep track of our progress. It provided support by allowing us not to have to worry about donor communications, [that’s] one less thing to worry about. " - Emily-Anne King

"Bigin has been really helpful for us to keep a track on contacts and deals. Since we are small team, Bigin was so user-friendly that we were able to start using from week 1 of our trial. " - Kapil Singhal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Keela

Focus area

Keela is better than Zoho Bigin for

Software Failure Risk

  • medium

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

The Fundraising CRM for Nonprofits

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1996

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

29

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


campaign management

campaign monitoring


helpdesk management


training & onboarding


social media management

social media analytics


relationship management



workflow management


membership management


generation of new leads


lead qualification


sales call management


sales document management



conversion management



pipeline management




business development




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase average basket value

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more
  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting