Comparison Summary
Introducing Keyhole and Verint
Keyhole, Verint, NetBase Quid, Brand24, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Keyhole covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Campaign Management with Social Media, etc.
Verint focuses on Engagement Management, Service Automation with Phone Calls, Customer Feedback Management with Promotions, Workforce Scheduling & Forecasting, etc.
"This event takes place during a busy part of our year, as a result, people are asked to assume tasks that may not be in their day to day job description. Over the years, American Century, our title sponsor, was outsourcing a group to track all the s...ocial buzz around the event. In 2017, they asked if we would be able to bring the job in house. " - Nick Casanova
"Thanks to the [Verint] Community, our clients are being heard. They know it because they see community feedback being incorporated into our products. " - Lauri Travis
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Keyhole: Hashtag Tracking for Twitter, Instagram and Facebook
Verint | Innovating in digital, cloud and customer engagement transformation
Age
2013
Financials
SEED
IPO
Business Need
Total Processes
(we found evidences for)
68
56
Total Goals
(we found evidences for)
13
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Improve brand engagement
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Build brand awareness
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Improve digital and social presence
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Acquire customers
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Increase sales & revenue
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Enter new markets internationally or locally
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Enhance customer relationships
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Improve efficiency
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Scale best practices
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Launch new products
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Improve stakeholder relations
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Establish thought leadership
- See 10 more
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Improve efficiency
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Improve consistency
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Improve internal communications
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Improve brand engagement
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Manage risk
- See 2 more
Top Channels
Channels Used
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
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games
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events
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trade shows
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mobile
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omnichannel
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print media
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magazine
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mobile app
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website
- See 13 more
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phone calls
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chat
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promotions
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offline
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video
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e-mail
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point of sale
-
games
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events
-
trade shows
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mobile
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omnichannel
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print media
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magazine
-
mobile app
-
website
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
