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Khoros Platform vs Oracle CX Sales: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Khoros Platform vs. Oracle CX Sales is based on a specific set of business needs and context. The comparison uses 1730 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Khoros Platform and Oracle CX Sales

Khoros Platform belong to a category of solutions that help Customer Experience Management, whereas Oracle CX Sales belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Khoros Platform covers Engagement Management, Community Building with Website, Training & Onboarding with User Generated Content, Customer Feedback Management, etc.

Oracle CX Sales focuses on Engagement Management, Social Media Management with Channel Partners, Relationship Management with Channel Partners, Collaboration with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Khoros Platform

Focus area

Software Failure Risk

  • medium

logo Oracle CX Sales

Focus area

Oracle CX Sales is better than Khoros Platform for

Software Failure Risk

  • medium

About

AI-powered platform for digital customer engagement

Oracle CX Sales | Optimize Sales and Commerce Across All Channels

Age

1977

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

22

67

Total Goals
(we found evidences for)

5

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


community building


training & onboarding


customer feedback management


social media marketing


social media management


campaign management


workflow management


lifetime value management



knowledge management


contact list management


helpdesk management



competitive intelligence


relationship management


proposal & quote management


contract management


sales document management

proposal & quote management

contract management



performance management



channel management



touchpoint management


opportunity management


sales incentive management


generation of new leads




products & pricelist management


conversion management


account management


sending & publishing communications


communication management

sending & publishing communications


lead qualification: demographic


lead qualification

lead qualification: demographic


customise loyalty program


loyalty management

customise loyalty program


pipeline management


subscription management






Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Enter new markets internationally or locally

  • See 2 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • Establish thought leadership

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • channel partners

  • phone calls

  • promotions

  • social media

  • e-mail

  • offline

  • mobile

  • on premises

  • chat

  • Slack

  • user generated content

  • blogs

  • website

  • video

  • events

  • trade shows

  • omnichannel

  • See 14 more
  • channel partners

  • phone calls

  • promotions

  • social media

  • e-mail

  • offline

  • mobile

  • on premises

  • chat

  • Slack

  • user generated content

  • blogs

  • website

  • video

  • events

  • trade shows

  • omnichannel

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting