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Compare Khoros Platform vs Ping Identity

Comparison Summary

For Khoros Platform vs Ping Identity comparison, Our AI algorithm looked at 1353 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Khoros Platform and Ping Identity to solve their respective business needs.

Pros and cons of Khoros Platform and Ping Identity

Khoros Platform is more suited to businesses that require Engagement Management and Community Building with Website where as Ping Identity is focused towards Engagement Management and Collaboration with Offline .

logo Khoros Platform

Focus area

Software Failure Risk

  • medium

logo Ping Identity

Focus area

Software Failure Risk

  • low

About

AI-powered platform for digital customer engagement

Identity Security for the Digital Enterprise | Ping Identity

Financials

PRIVATE

SERIES F

Business Need

Total Processes
(we found evidences for)

22

32

Total Goals
(we found evidences for)

5

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


community building


training & onboarding


customer feedback management

measuring customer satisfaction


social media marketing


social media management


campaign management


workflow management


lifetime value management



helpdesk management


sending & publishing communications


communication management

sending & publishing communications


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Enter new markets internationally or locally

  • See 2 more
  • Manage risk

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • Build brand awareness

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve efficiency

  • Increase customer life time value

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • offline

  • promotions

  • trade shows

  • events

  • channel partners

  • video

  • chat

  • website

  • on premises

  • point of sale

  • mass media

  • television

  • social media

  • See 11 more
  • phone calls

  • offline

  • promotions

  • trade shows

  • events

  • channel partners

  • video

  • chat

  • website

  • on premises

  • point of sale

  • mass media

  • television

  • social media

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting