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Khoros Platform vs Ushur: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Khoros Platform medium Failure Risk for Ushur low
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Comparison Summary

This comparison report of Khoros Platform vs. Ushur is based on a specific set of business needs and context. The comparison uses 1807 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Khoros Platform and Ushur

Khoros Platform, and Ushur belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Khoros Platform covers Engagement Management, Community Building with Website, Training & Onboarding with User Generated Content, Customer Feedback Management, etc.

Ushur focuses on Engagement Management, Workflow Management with E-Mail, Customer Feedback Management, Sales Document Management with E-Mail, etc.

"We’re really proud of the success of this campaign: we saw more than 40% growth in reach and more than 100% growth in engagement year-over-year. " - Mary Devine

"Ushur is a true partner in our digital transformation. Their ability to rapidly prototype and automate customer journeys has provided Unum with a competitive edge, delighting our customers while allowing our employees to focus on higher-value work. ...As impressive as their technology is, the quality of the Ushur team may be what sets them apart. They truly care about our success. " - Mike Simonds

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Khoros Platform

Focus area

Software Failure Risk

  • medium

logo Ushur

Focus area

Ushur is better than Khoros Platform for

Software Failure Risk

  • low

About

AI-powered platform for digital customer engagement

Intelligent Automation Platform

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

46

Total Goals
(we found evidences for)

5

8

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (48)

Read Reviews (224)

engaging and following up

Read Reviews (35)

Read Reviews (148)

community building

Read Reviews (10)

Read Reviews (2)

training & onboarding

Read Reviews (4)

Read Reviews (6)

customer feedback management

Read Reviews (3)

Read Reviews (39)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (6)

social media marketing

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (2)

Read Reviews (23)

campaign management

Read Reviews (2)

Read Reviews (1)

workflow management

Read Reviews (1)

Read Reviews (44)

lifetime value management

Read Reviews (1)

Read Reviews (8)

contact list management

Read Reviews (1)

Read Reviews (3)

helpdesk management

Read Reviews (1)

Read Reviews (2)

proposal & quote management

Read Reviews (0)

Read Reviews (20)

sales document management

Read Reviews (0)

Read Reviews (27)

proposal & quote management

Read Reviews (0)

Read Reviews (20)

customer case management

Read Reviews (0)

Read Reviews (6)

revenue cycle management

Read Reviews (0)

Read Reviews (5)

billing and invoice management

Read Reviews (0)

Read Reviews (5)

rating and review management

Read Reviews (0)

Read Reviews (2)

account management

Read Reviews (0)

Read Reviews (2)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Enter new markets internationally or locally

  • See 2 more

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Improve visibility

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • text SMS

  • omnichannel

  • phone calls

  • mobile

  • offline

  • on premises

  • chat

  • mobile app

  • video

  • promotions

  • trade shows

  • events

  • user generated content

  • blogs

  • See 12 more

  • e-mail

  • text SMS

  • omnichannel

  • phone calls

  • mobile

  • offline

  • on premises

  • chat

  • mobile app

  • video

  • promotions

  • trade shows

  • events

  • user generated content

  • blogs

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting