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Kickserv vs Autotask PSA: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Kickserv medium Failure Risk for Autotask PSA low
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Comparison Summary

This comparison report of Kickserv vs. Autotask PSA is based on a specific set of business needs and context. The comparison uses 3301 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kickserv and Autotask PSA

Kickserv, RazorSync, GorillaDesk, etc., belong to a category of solutions that help Field Service Management, whereas Autotask PSA belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kickserv covers Sales Document Management with Mobile, Contact List Management with E-Mail, Engagement Management, Workflow Management, etc.

Autotask PSA focuses on Sales Document Management, Workflow Management, Helpdesk Management, Contact List Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kickserv

Focus area

Software Failure Risk

  • medium

logo Autotask PSA

Focus area

Autotask PSA is better than Kickserv for

Software Failure Risk

  • low

About

Kickserv | #1 Rated Field Service Management Software

Autotask PSA -A Complete IT Business Management Platform..

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

46

41

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (55)

Read Reviews (81)

digital signature

Read Reviews (23)

Read Reviews (0)

proposal & quote management

Read Reviews (22)

Read Reviews (17)

contract management

Read Reviews (9)

Read Reviews (63)

workflow management

Read Reviews (23)

Read Reviews (47)

contact list management

Read Reviews (22)

Read Reviews (21)

contacts history

Read Reviews (3)

Read Reviews (0)

helpdesk management

Read Reviews (21)

Read Reviews (39)

engagement management

Read Reviews (20)

Read Reviews (14)

engaging and following up

Read Reviews (20)

Read Reviews (13)

billing and invoice management

Read Reviews (14)

Read Reviews (14)

relationship management

Read Reviews (13)

Read Reviews (1)

communication management

Read Reviews (13)

Read Reviews (5)

sending & publishing communications

Read Reviews (11)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (2)

generation of new leads

Read Reviews (10)

Read Reviews (3)

campaign management

Read Reviews (6)

Read Reviews (0)

competitive intelligence

Read Reviews (6)

Read Reviews (1)

lifetime value management

Read Reviews (5)

Read Reviews (0)

products & pricelist management

Read Reviews (4)

Read Reviews (5)

calendar management

Read Reviews (3)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (0)

identify target customers

Read Reviews (2)

Read Reviews (0)

pipeline management

Read Reviews (2)

Read Reviews (0)

trade show marketing

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (3)

payment management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (1)

lead qualification: technographic

Read Reviews (2)

Read Reviews (1)

customer feedback management

Read Reviews (2)

Read Reviews (1)

opportunity management

Read Reviews (1)

Read Reviews (2)

training & onboarding

Read Reviews (1)

Read Reviews (10)

knowledge management

Read Reviews (0)

Read Reviews (12)

community building

Read Reviews (0)

Read Reviews (6)

social media analytics

Read Reviews (0)

Read Reviews (3)

social media management

Read Reviews (0)

Read Reviews (3)

social media analytics

Read Reviews (0)

Read Reviews (3)

performance management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • See 3 more

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • website

  • on premises

  • point of sale

  • mobile

  • See 4 more

  • e-mail

  • phone calls

  • offline

  • website

  • on premises

  • point of sale

  • mobile

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting